Aternity Mobile vs Nexthink Mobile

Aternity Mobile enables IT teams to proactively identify digital experience issues on mobile devices and take prescriptive, targeted actions, improving employee productivity, customer service and business results. Proactively identify and resolve mobile issues. Aternity Mobile gathers more than 150 metrics on mobile device, app and network performance that enable IT to proactively identify and resolve digital experience issues. Unlike other solutions, Aternity gathers this performance data across iOS for multiple device vendors, including purpose-built mobile devices and free-standing mobile kiosks. With Aternity Mobile, IT can identify problems with hardware and battery health, device configuration or network connection and proactively take action to improve employee productivity and customer service. Monitor mobile app performance to ensure employee productivity. Aternity Mobile also monitors usage and crashes for every corporate mobile app used by the workforce. Aternity provides detailed information such as the traffic generated by each app and the domains the users were accessing with their mobile device, to ensure the mobile device is being used only for company-approved apps. This provides IT with deep insight into how mobile app performance and usage affects productivity and security. Improve employee engagement with bi-directional communication. With Aternity Mobile, IT can send contextual and personalized information to employee mobile devices to gather feedback on service quality issues and to provide guidance on ways employees can improve their mobile app and device performance. Aternity Mobile enables IT to proactively inform users of outages, provide information upon app installation/first use, or based on user location, and send warnings when corporate policy usage limits are about to be reached. Reduce security vulnerabilities with unified mobile threat defense. Aternity Mobile provides visibility to IT of both digital experience and security threats, all in one solution. Unlike MDMs, Aternity Mobile monitors the actual app traffic on the device to look for malware and phishing attempts. While Aternity does not replace the broad device management and security capabilities of an MDM, it does enable IT to identify and respond to threats faster by providing the necessary performance and security insights in one solution. Enhance employee experience with a unified view of DEX across devices. Aternity is the only digital employee experience solution that provides a unified view of actual employee experience, for every enterprise app running on any type of device – laptops, PCs, virtual and mobile – for macOS and iOS. With Aternity, digital workplace leaders gain insights into the digital experience of their entire workforce, no matter where they work, to ensure employees are productive and engaged. The digital experience solution of the Riverbed Platform. Aternity is the digital experience solution of the Riverbed unified observability and optimization platform. Unlike domain specific solutions, Riverbed combines observability for digital experiences, infrastructure, network, cloud, and applications and application acceleration. Riverbed helps IT organizations make transformative shifts in operational efficiencies with full stack telemetry AI operations. It’s all made possible by our integrated platform technologies that work together to capture data across all elements of the IT landscape, including data center infrastructure, public clouds, and edge computing. With the ability to integrate data sources into a single view, Riverbed makes it easy to deliver precise answers that keep IT running.

Nexthink Mobile enables IT teams and organizations to gain real-time visibility into the health, performance, and overall digital experience of their corporate iOS devices. By providing clear, actionable insights, the app helps enterprises ensure that employees stay productive, connected, and supported wherever they work. Nexthink gives IT teams a unified understanding of device behavior across their managed iOS fleet. Device conditions such as battery health, storage capacity, connectivity quality, and general performance can be monitored to help teams identify issues early, support faster troubleshooting, and maintain reliable access to business-critical applications and services. The app helps organizations understand performance and usage patterns that influence productivity. IT teams can spot unusual behavior, identify trends that may signal device degradation, and better understand how device health affects employees in the field, on the shop floor, or working remotely. This helps organizations move from reactive support to more proactive device management. Nexthink Mobile also supports security and compliance efforts across managed iOS devices. The app surfaces signals that may indicate misconfigured or underperforming applications, unexpected connection behavior, or conditions that could increase operational risk. This helps IT teams take action quickly and keep devices aligned with company policies and operational standards. With Nexthink Mobile, IT leaders gain the visibility needed to help keep managed iOS devices reliable, compliant, and ready for secure employee use across a wide range of roles and work environments. Nexthink Mobile is compatible exclusively with Nexthink Infinity. Note: This application requires enrollment through your organization’s device management solution.