Redo Commerce vs AskElephant

Redo Commerce is for Shopify stores with Redo. It helps merchants easily communicate and resolve customer support issues. Key features: • Instant messaging through many platforms including email, onsite chat panel, Instagram, and Facebook • Templates for common responses to customers • Easy to manage ticketing system - filter, merge, search, close, open, forward tickets • Accessible context - easily access order, returns, and history for customers while chatting with them • Redo platform - access features from the full Redo suite easily by creating/editing returns, include details about order tracking, and resolving package protection claims For more about the Redo platform, visit getredo.com.

Supercharge your AskElephant workflow with seamless call recording You want to provide a phenomenal client experience. AskElephant not only makes that possible, it makes it effortless. Key Features: • One-tap call recording: Start recording calls with a single tap. Capture every detail of your conversations with clients, prospects, and team members. • Instant sync: Say goodbye to taking notes on random napkins when you get an unexpected call. Our app will automatically sync your call recordings with the full browser experience of AskElephant. Set up the workflows on the computer, knowing that they’ll apply to the conversations you record in app! • Track Action items: If you commit to something on a call - whether it’s to your boss, your client, or to a new prospect - it’s imperative that you remember to follow through. AskElephant will track those tasks so that you can focus on being present on each call, and create a ToDo list of all of the commitments you make. • Security: Your call recordings are securely stored and transferred. We will never share your data with anyone, and you can delete the stored information at any time.