Redo Commerce vs Spoks
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Redo Commerce
This app streamlines customer support for Shopify merchants by offering instant messaging across multiple platforms and a robust ticketing system. It provides easy access to customer order and return history, facilitating efficient issue resolution.
- Multi-platform instant messaging
- Response templates
- Ticketing system
- Customer order and return history access
- Return creation and editing
- Package protection claim resolution
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Redo Commerce is for Shopify stores with Redo. It helps merchants easily communicate and resolve customer support issues. Key features: • Instant messaging through many platforms including email, onsite chat panel, Instagram, and Facebook • Templates for common responses to customers • Easy to manage ticketing system - filter, merge, search, close, open, forward tickets • Accessible context - easily access order, returns, and history for customers while chatting with them • Redo platform - access features from the full Redo suite easily by creating/editing returns, include details about order tracking, and resolving package protection claims For more about the Redo platform, visit getredo.com.
Spoks
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Looking for a Klaviyo alternative? Spoks is the future of Email and SMS marketing for Shopify entrepreneurs. Manage your Shopify store’s marketing anywhere. Spoks gives you the power to create, send, and track email and SMS updates right from your iPhone - no laptop required. Whether you’re running a flash sale or launching a new product, Spoks brings all the features Shopify entrepreneurs love from platforms like Klaviyo, designed for speed and simplicity on mobile. This is no lightweight companion app, it's the full power of Spoks in your pocket.
Screenshots
Verdict
The clearest difference is rating: Spoks at 5.0 against Redo Commerce's 4.6. Redo Commerce's advantage is ratings volume (7 vs 1) and iOS requirement (13.4 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Spoks holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Redo Commerce has 7 ratings behind it against 1, so its average is the more settled of the two.
Redo Commerce ships an update weekly, Spoks every 4 days. Both last shipped on November 12, 2026.
| Parameter | Redo Commerce | Spoks |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 7 — better | 1 |
| Update frequency | Weekly | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.4 — better | 15.0 |
| Further details — not scored | ||
| Size | 35 MB | 145 MB |
| Age rating | 4+ | 4+ |
| Developer | Redo Tech, Inc. | Spoks Technologies, Inc. |
Customer experience
Redo Commerce
Spoks
In-app purchases
Redo Commerce
No in-app purchases
Spoks
No in-app purchases
