Comparison

Redo Commerce vs Spoks

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Redo Commerce

This app streamlines customer support for Shopify merchants by offering instant messaging across multiple platforms and a robust ticketing system. It provides easy access to customer order and return history, facilitating efficient issue resolution.

Highlights
  • Multi-platform instant messaging
  • Response templates
  • Ticketing system
  • Customer order and return history access
  • Return creation and editing
  • Package protection claim resolution
Features
Read full description

Redo Commerce is for Shopify stores with Redo. It helps merchants easily communicate and resolve customer support issues. Key features: • Instant messaging through many platforms including email, onsite chat panel, Instagram, and Facebook • Templates for common responses to customers • Easy to manage ticketing system - filter, merge, search, close, open, forward tickets • Accessible context - easily access order, returns, and history for customers while chatting with them • Redo platform - access features from the full Redo suite easily by creating/editing returns, include details about order tracking, and resolving package protection claims For more about the Redo platform, visit getredo.com.

About

Spoks

Features
Read full description

Looking for a Klaviyo alternative? Spoks is the future of Email and SMS marketing for Shopify entrepreneurs. Manage your Shopify store’s marketing anywhere. Spoks gives you the power to create, send, and track email and SMS updates right from your iPhone - no laptop required. Whether you’re running a flash sale or launching a new product, Spoks brings all the features Shopify entrepreneurs love from platforms like Klaviyo, designed for speed and simplicity on mobile. This is no lightweight companion app, it's the full power of Spoks in your pocket.

Screenshots

Redo Commerce4 screens
Spoks4 screens

Verdict

The call

The clearest difference is iOS requirement: Redo Commerce at 13.4 against Spoks's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Redo Commerce ships an update weekly, Spoks every 4 days. The most recent releases landed on September 27, 2026 and October 3, 2026 respectively.

Scorecard1 real difference · 9 level
Redo Commerce versus Spoks: the parameters behind the verdict, then further details
ParameterRedo CommerceSpoks
PriceFreeFree
Rating5.0 (6 ratings) — better—
Positive reviews100.0% of reviews—
Number of ratings6 — better—
Update frequencyWeeklyEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.4 — better15.0
Further details — not scored
Size35 MB139 MB
Age rating4+4+
DeveloperRedo Tech, Inc.Spoks Technologies, Inc.

In-app purchases

None

Redo Commerce

No in-app purchases

None

Spoks

No in-app purchases

Questions

Is Redo Commerce free?
Redo Commerce is free to download, with no in-app purchases.
Is Spoks free?
Spoks is free to download, with no in-app purchases.
Do Redo Commerce or Spoks have ads?
Neither Redo Commerce nor Spoks shows ads.
Which is updated more often, Redo Commerce or Spoks?
Redo Commerce ships an update weekly, and Spoks every 4 days. Most recently, Redo Commerce was updated on September 27, 2026 and Spoks on October 3, 2026.

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