Redo Commerce vs Clenta

Redo Commerce is for Shopify stores with Redo. It helps merchants easily communicate and resolve customer support issues. Key features: • Instant messaging through many platforms including email, onsite chat panel, Instagram, and Facebook • Templates for common responses to customers • Easy to manage ticketing system - filter, merge, search, close, open, forward tickets • Accessible context - easily access order, returns, and history for customers while chatting with them • Redo platform - access features from the full Redo suite easily by creating/editing returns, include details about order tracking, and resolving package protection claims For more about the Redo platform, visit getredo.com.

Clenta is the client book your team actually keeps. Meet Iris, your team's client intelligence assistant. Associates log interactions by voice or text, and Iris does the rest: it structures the note, sets the follow-up, and remembers every detail so nobody has to. Before a client walks in, Iris briefs you: who they are, what they've bought, what they love, what's coming up. After they leave, you tell Iris what happened in a sentence and move on. WHAT IRIS DOES • Logs interactions from a quick voice memo or a line of text — no forms • Builds a living profile for every client: purchases, preferences, sizes, the dates that matter • Briefs you before every appointment so you walk in knowing the person • Tracks follow-ups and reminds you before the window closes • Answers questions about your book — "who hasn't been in lately?", "who's spending the most?" • Connects to Shopify so purchase history flows in automatically BUILT FOR HIGH-TOUCH TEAMS Luxury retail, showrooms, leasing, wholesale — any business where named relationships drive revenue. Managers see the whole floor; associates keep their own book. WHY TEAMS USE IT The best associates remember everything. Clenta gives the whole team that same memory, and keeps it with the store, not in one person's head. Billing is handled on the web. Download the app and sign in with your team account to get started.