TablesReady vs OSH Host Stand

TablesReady is a simple yet powerful waitlist and reservation system for restaurants and other businesses. Our user-friendly waitlist app and text messaging system streamlines customer flow, eliminates lines, and enhances the guest experience with a setup that takes just minutes. Explore our free and affordable plans — no contracts, no credit card required. --- KEY FEATURES - Effortless Waitlist Management: Quickly add customers to your waitlist by name or order number and notify them via text when it’s their turn. - Self-Service Check-In: Empower customers to join the waitlist through QR codes or SMS, reducing staff workload. - Customizable Notifications: Personalize SMS messages to reflect your brand’s voice and deliver a consistent communication experience. - Online Reservations and Appointments: Combine reservations with your waitlist seamlessly, allowing guests to schedule their visits at their convenience and even accept payments or deposits for bookings. - Advanced Table Management: Bring your waitlist and reservations together with a visual floor plan that makes it easy to manage and optimize your turns in real-time. - Integrations: Sync order and customer data with Square for streamlined notifications or add people to your waitlist directly from Google Maps with Reserve with Google. - Automated Messaging: Use automated texts to confirm or cancel reservations, reducing no-shows and improving communication. - Actionable Analytics: Access detailed wait time data and customer insights to optimize operations. - Advanced Queue Management: Use custom properties, geofencing, API access, and predicted wait times to tailor your queue management. - No App for Customers to Download: Everything works seamlessly via SMS and the browser, eliminating barriers for your customers. --- BENEFITS OF TABLESREADY - Streamlined Setup: Get started in minutes with no apps to download. Simply log in from your favorite browser. - Improved Customer Experience: Notify guests via text, allowing them to wait wherever they prefer and reducing perceived wait times. - Enhanced Efficiency: Free up staff to focus on service by automating the waitlist and reservation process. - Cost Savings: Eliminate expensive pager systems and unnecessary staffing costs. - Safe and Flexible: Manage customer flow to maintain social distancing, letting guests wait in their vehicles or elsewhere. --- DESIGNED FOR MOST INDUSTRIES - Restaurants: From fine dining to food trucks, streamline operations and keep tables turning. - Retail: Manage curbside pickups and store traffic efficiently while enhancing customer safety. - Healthcare: Reduce waiting room congestion by notifying patients when it’s time for their appointment. - Events & Entertainment: Coordinate guest entry and manage queues for events, casinos, bowling alleys, and more. --- WHY CHOOSE TABLESREADY Join thousands of businesses using TablesReady to transform their customer flow. We’re flexible, affordable, and built with your convenience in mind. Try it free for 14 days — no contracts, no credit card required. --- LEARN MORE Visit us at https://www.tablesready.com QUESTIONS OR HELP Contact us at support@tablesready.com

OSH is the restaurant operating system for the front desk. Staff sign in with their OSH account and land in the right workspace for their role: host, admin, or owner. Guests can open the same app into a branded queue tracker for the specific restaurant they are visiting. WAITING TAB • Live queue: every party in position order, with promised time and a second-by-second "waiting" clock. • Guest ETA changes: when a guest moves their ETA from the guest queue tracker, hosts see the updated time and whether it happened after a call. • One-tap Seat: tap Seat on any party, enter the physical table number, and confirm. The party moves to the Seated tab and your turn-time tracking starts. • One-tap Chat: a two-way SMS thread with the guest, including three quick replies — "Your table is almost ready," "Need 5 more minutes?" and "We lost you — are you still here?" • One-tap Call: dial the guest's phone directly from the row. No paste, no dialer. The call is logged on the party record. • Notify, Custom SMS, Custom Call, No-show: the existing host actions are preserved. • Rows whose phone number is missing or invalid disable messaging and calling automatically so you can't accidentally reach the wrong party. SEATED TAB • Every seated row shows its table number in the leftmost cell so anyone at the stand can answer "where is the Patel party sitting?" in half a second. • Advance turn states — Ordered / Served / Checkout / Departed — so your downstream Avg Order, Avg Serve, and Avg Checkout rollups stay accurate. SEAT-WITH-TABLE DIALOG • Table number is required on seat. Recent tables are quick-pick chips. • If you try to seat a party at a table that is already occupied, you see the conflict (which party is currently there), and an explicit override is required to proceed. Mistakes are caught; emergencies are not blocked. ROLE-AWARE ACCESS • Hosts land directly in the live floor view. • Admins and owners get a workspace for guest settings, messaging identity, and front-desk controls. • Guests can enter a restaurant slug and optionally a party code to open that restaurant's branded queue tracker. BUILT FOR THE STAND • Rich mobile-first UI with restaurant branding after login. • iPad-primary, iPhone-secondary. • Polls every 15 seconds while the app is in the foreground; pauses automatically while backgrounded so it doesn't burn battery on a locked tablet. • Staff sign in with a named OSH account, with multi-restaurant selection when needed. OSH is an internal hospitality tool. It does not collect or display data beyond what the restaurant already manages in the OSH dashboard today.