Comparison

Juniper Support Portal vs CTI

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Juniper Support Portal

Manage Juniper Support cases and RMAs from your mobile device. Create, update, and close support tickets, access the knowledge base, and chat with live support 24/7. Stay informed with push notifications for all your support activities.

Highlights
  • Create, manage, and close cases and RMAs
  • Push notifications for case and RMA activity
  • Browse and search Knowledge Base
  • 24/7 live support chat
  • View and join case meetings
  • View assets and service contracts
Read full description

Get the latest updates, troubleshoot, and manage your Juniper Support cases and RMAs on the go with the Juniper Support Portal Mobile app. With the JSP Mobile app, Juniper Support customers can: • Create, manage, and close cases and RMAs • Receive push notifications for case and RMA activity • Browse and search the Knowledge Base for answers and information • Chat with live support 24/7 • View and join case meetings • View assets and service contracts Whether you need assistance while away from your desk or you need a second interface while troubleshooting your Juniper installation, the Juniper Support Portal Mobile app is here at your fingertips to assist you wherever you are. Juniper customers will need an active Support contract and account to use the JSP Mobile app.

About

CTI

Features
Read full description

This app is a mobile application designed to streamline your HR document management process. With this app, managers can easily approve or reject various HR documents such as leave requests, overtime requests, and other employee submissions directly from their smartphones. The app features real-time notifications, document tracking, and a complete history of all processed documents, making it an essential tool for managers and HR teams to efficiently handle employee requests on the go.

Screenshots

Juniper Support Portal4 screens
CTI4 screens

Verdict

The call

The clearest difference is update cadence: Juniper Support Portal at every 2 months against CTI's every 5 months. CTI's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Juniper Support Portal ships an update every 2 months, CTI every 5 months. The most recent releases landed on November 4, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 7 level
Juniper Support Portal versus CTI: the parameters behind the verdict, then further details
ParameterJuniper Support PortalCTI
PriceFreeFree
Rating3.0 (2 ratings) — better—
Number of ratings2 — better—
Update frequencyEvery 2 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.013.0 — better
Further details — not scored
Size104 MB33 MB
Age rating4+4+
DeveloperJuniper NetworksPT. HASHMICRO SOLUSI INDONESIA

In-app purchases

None

Juniper Support Portal

No in-app purchases

None

CTI

No in-app purchases

Questions

Is Juniper Support Portal free?
Juniper Support Portal is free to download, with no in-app purchases.
Is CTI free?
CTI is free to download, with no in-app purchases.
Do Juniper Support Portal or CTI have ads?
Neither Juniper Support Portal nor CTI shows ads.
Which is updated more often, Juniper Support Portal or CTI?
Juniper Support Portal ships an update every 2 months, and CTI every 5 months. Most recently, Juniper Support Portal was updated on November 4, 2026 and CTI on October 30, 2026.

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