Fortrust Cloud Platform vs AIGFeedback

Fortrust Cloud Platform - Generator set Internet of Things monitoring and power service platform provides powerful generator set online management functions and professional generator set cloud for users of the generator set industry chain (OEMs, dealers, lessors, service providers, end users, etc.) Services enable easy, worry-free and effortless management of global generator sets, improve management efficiency and quality, and reduce generator set management costs. Supports public cloud and private cloud deployment.

AIGFeedback is a fault feedback application for generator controllers. Its purpose is to enable end customers (on-site users of the equipment) without basic professional knowledge to submit fault feedback through the AIGFeedback application. It automatically generates an electronic work order containing fault information, on-site pictures, and detailed descriptions and synchronizes it to the cloud platform. Equipment manufacturers or suppliers can obtain the work order data in real time, remotely guide customers to troubleshoot problems or directly intervene in parameter debugging, establishing a "on-site diagnosis + cloud support" collaborative operation mode, significantly enhancing the convenience of equipment operation and fault handling efficiency.