AIGFeedback vs Fortrust Cloud Platform3

AIGFeedback is a fault feedback application for generator controllers. Its purpose is to enable end customers (on-site users of the equipment) without basic professional knowledge to submit fault feedback through the AIGFeedback application. It automatically generates an electronic work order containing fault information, on-site pictures, and detailed descriptions and synchronizes it to the cloud platform. Equipment manufacturers or suppliers can obtain the work order data in real time, remotely guide customers to troubleshoot problems or directly intervene in parameter debugging, establishing a "on-site diagnosis + cloud support" collaborative operation mode, significantly enhancing the convenience of equipment operation and fault handling efficiency.

【About the App】 Welcome to the all-new Version 3.0! This is an industrial-grade IoT monitoring and power service platform designed specifically for the generator set industry chain. Whether you are an OEM, dealer, rental company, service provider, or end-user, this platform enables seamless cloud connectivity for your global equipment, making complex device management easy, smart, and efficient. Powered by advanced cloud computing and big data technologies, we are dedicated to helping businesses reduce management and maintenance costs, improve service quality, and empower the digital transformation of traditional power and energy enterprises. 【Core Features】 - Global Connectivity, Single-Screen Control: Break geographical boundaries. Monitor the real-time operational status, location (GPS tracking), and historical data of your generator sets worldwide, anytime and anywhere. - Remote Control & Instant Response: Supports secure remote start/stop operations, parameter adjustments, and real-time fault diagnostics, significantly reducing the labor costs of on-site inspections. - Smart Alerts & Risk Prevention: Receive millisecond-level push notifications for equipment anomalies. Support customizable alarm thresholds for immediate response to minimize downtime risks. - Data Dashboards & Insightful Decisions: Backed by industrial big data analytics, automatically generate multi-dimensional operation reports and energy consumption analyses to optimize asset allocation. - Collaborative Workflow & Dispatch: Dedicated workspaces and permission controls for different roles upstream and downstream the supply chain. Experience clear and transparent work order dispatch and processing. 【Platform Advantages】 Brand New Experience: Version 3.0 features a completely revamped UI and interaction design, offering highly intuitive data visualization and a zero-learning-curve experience. Secure & Flexible Deployment: Fully supports customized public and private cloud deployments. Utilizes financial-grade data encryption to meet the highest enterprise data security standards. Cost Reduction & Efficiency: Offers closed-loop, full-lifecycle management—from device integration and daily inspections to after-sales maintenance.