MRI Engage Interact vs HandyTrac

MRI Software’s Engage Interact Mobile App is a great companion to the Engage Interact Automated Communications website, providing access to many of the same great features right from your mobile device, including the latest iPhone and iPad. Users can do a variety of tasks using the Engage Interact Mobile App: - Listen to call recordings, view caller details, and take notes - Return calls and respond to emergency page-outs - Manage packages that are to be collected by and those to be delivered to the residents - Speed-check (check-in and check-out packages) and manage resident notifications - Manage maintenance and courtesy schedules - Lone Worker Monitoring check in & out, and manage escalations - View, search and edit users - Refer to current greetings, announcements, and a varied FAQ Engage Interact Mobile App is available to all MRI Engage Interact Automated Communications users at no additional charge.

The HandyTrac App works with your existing HandyTrac Key Control system to provide property managers and maintenance teams a fast and easy way to stay on top of key activity at any site.* Know where every key is all from your phone! REAL-TIME ALERTS Get notified immediately for overdue keys, door alarms, daily summaries, system communication, and more. Select which events matter to you so urgent concerns reach you without delay, from the property level all the way up to corporate! EMPLOYEE BADGE LINK Link the App to an employee's HandyTrac profile. Extend the functionality of your existing badges by providing your employees with targeted out and overdue alerts to keep keys on site and work on time. All permissions are easily controlled centrally on the HandyTrac website. IN-FIELD KEY TAG IDENTIFICATION Found a key in a desk drawer or accidentally mix up a dozens keys during inspections? Identify the tag from your phone on the spot with fast and secure key tag identification. All mobile scans create a permanent audit trail tied directly to an employee badge.** REPORTING Run transaction, activity, employee, and exception reports, or search for any key tag directly. Your entire audit trail is accessible right from your device no matter where you are. MULTI-PROPERTY MANAGEMENT Move between properties from one app. Reports and alerts stay specific to each location, and a central dashboard shows activity across your whole portfolio. Easily drill down to the property level for management and feature configuration. SECURITY Store your login info securely on your device for quick access. Predefined role-based permission groups and fine-grained configuration options control what each user can see and do. Grant or remove access to managers and employees seamlessly. BUILT FOR Residential and commercial property managers, facility and maintenance teams, building managers, and HOA management companies. SUPPORT Our dedicated support team is ready to help you get the most out of HandyTrac. Contact us for assistance with any aspect of your system at no additional cost. *An active HandyTrac account is required. Not all features available for all system types. Certain account and system configuration features are not available in the HandyTrac app. SSO login is currently unsupported. **Key tag identification requires lock screen security enabled on your device.