Comparison

LiveSafe vs My

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LiveSafe

Communicate directly with community safety officials via text, picture, video, and audio. Share your location during emergencies and virtually walk friends home. Access safety resources and a safety map.

Highlights
  • Two-way communication with safety officials
  • Discreet reporting via text, picture, video, audio
  • SafeWalk virtual escort
  • Location sharing during emergencies
  • Access to safety resources
  • Safety map
Read full description

LiveSafe enables direct and discreet two-way communication with your community safety officials using text, picture, video, and audio. It also lets you virtually walk your friends and family home with SafeWalk. Plus much more!​:​ • Request a SafeRide (if offered by your community)​ • Location ​sharing during emergencies • Access to safety resources and phone numbers • Safety map with key safety locations to keep you “in the know” PLEASE READ CAREFULLY: DO NOT USE THIS APPLICATION TO REPORT REAL-TIME EMERGENCIES IF YOUR LOCAL POLICE ORGANIZATION IS NOT LISTED IN THE ORGANIZATIONS SCREEN IN THE APP. Reports will not be immediately received by police or emergency authorities until LiveSafe coordinates with authorities to enable delivery of reports. Should an emergency arise, always dial 911. Continued use of GPS running in the background can dramatically decrease battery life. Law enforcement agencies interested in directly receiving their local crime tips in real-time via the LiveSafe Command Dashboard are encouraged to contact LiveSafe via email at support.livesafe@vectorsolutions.com or by visiting support.vectorlivesafe.com DISCLAIMER: By downloading this application, you understand and agree to these terms: The LiveSafe application may not be linked or connected to your local police, medical, or law-enforcement authority as of yet. By using this application at this time, you will not be assisted for any and all emergencies or crime-reports submitted unless your local authorities have integrated with LiveSafe. Please check with your local authorities to see if they are integrated with LiveSafe to receive your reports. Should an emergency arise, always dial 911. THE PUBLISHER OF THE APPLICATION AND ANY AFFILIATES, PARTNERS, AGENTS, OR EMPLOYEES OF LIVESAFE SHALL HAVE NO LIABILITY NOR RESPONSIBILITY TO ANY PERSON OR ENTITY WITH RESPECT TO ANY PART OF THE APPLICATION INCLUDING BUT NOT LIMITED TO DOWNLOADING, USE, CRIME REPORTING, AND EXPECTATIONS OF SAFETY AND SECURITY. This app may use your location even when it isn’t open, which can decrease device battery life.

About

My

Report park concerns like graffiti or damaged equipment by submitting photos and details. This app streamlines the reporting process, automatically creating work orders for quick and efficient team responses.

Highlights
  • Report park concerns
  • Submit photos of issues
  • Automatic work order creation
  • Enhanced location accuracy
  • Track maintenance requests
Features
Read full description

Welcome to New Castle County’s My-NCC app! Through this app you can help us by reporting concerns in our parks such as graffiti, broken playground equipment, overgrown grass, or damaged property; just click a photo and submit it! By using the app, requests are automatically added to our work order system allowing our teams to respond quickly and efficiently, plus the enhanced location features of the app provide added accuracy.

Screenshots

LiveSafe4 screens
My4 screens

Verdict

The call

The clearest difference is update cadence: LiveSafe at every 6 weeks against My's every 11 months. LiveSafe also leads on ratings volume (336 vs 4) and review sentiment (23% vs 0%). My's advantage is rating (3.0 vs 2.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My holds the better App Store score, 3.0 against 2.8. That said, the two scores are not equally well evidenced: LiveSafe has 336 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 23% of LiveSafe's written reviews are positive against 0% of My's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

LiveSafe ships an update every 6 weeks, My every 11 months. The most recent releases landed on October 17, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
LiveSafe versus My: the parameters behind the verdict, then further details
ParameterLiveSafeMy
PriceFreeFree
Rating2.8 (336 ratings)3.0 (4 ratings) — better
Positive reviews22.9% of reviews — better0.0% of reviews
Number of ratings336 — better4
Update frequencyEvery 6 weeks — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS18.017.6 — better
Further details — not scored
Size123 MB142 MB
Age rating12+12+
DeveloperLiveSafe, Inc.County of New Castle

Customer experience

LiveSafe

All ratings336 ratings
Positive40.2%
Neutral8.6%
Negative51.2%
Written reviews70 reviews
Positive22.9%
Neutral4.3%
Negative72.9%

My

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

LiveSafe

Reported bugs

12 issues
  • Cannot get past login screen with persistent 'oops' errors
  • Password reset emails not being received
  • Unable to add organization - endless error messages
  • App crashes immediately upon opening
  • Verification code entry field not appearing after SMS sent
Show 7 more
  • SafeWalk feature incorrectly reporting arrival before actually reaching destination
  • Keyboard positioned off-screen in survey forms
  • Survey form selecting wrong answers (yes instead of no)
  • Login button grayed out when using Apple Keychain saved passwords
  • App silently logging out users during updates
  • Privacy policy page fails to load
  • Escort request not being received by security (1+ hour wait)

Requested features

9 requests
  • Apple Watch compatibility
  • Dropdown menu for frequently entered information (names, emails)
  • Larger fonts and better contrast on survey results screen
  • Recent entries history for quick access
  • Ability to set multiple office locations
Show 4 more
  • Improved response time indicators for reports
  • Option to disable location tracking
  • Better keyboard positioning in forms
  • Persistent survey results display in app

My

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

LiveSafe

No in-app purchases

None

My

No in-app purchases

Questions

Is LiveSafe free?
LiveSafe is free to download, with no in-app purchases.
Is My free?
My is free to download, with no in-app purchases.
Which has better reviews, LiveSafe or My?
My is rated higher. LiveSafe averages 2.8 out of 5 from 336 ratings, while My averages 3.0 from 4 ratings.
Do LiveSafe or My have ads?
Neither LiveSafe nor My shows ads.
Which is updated more often, LiveSafe or My?
LiveSafe ships an update every 6 weeks, and My every 11 months. Most recently, LiveSafe was updated on October 17, 2026 and My on October 8, 2026.

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