Comparison

RapidSuite ETB vs ServiceNow Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RapidSuite ETB

This engineering tool provides calculators for designing and executing horizontal completion operations. It assists with stage selection, port configuration, pressure estimation, and displacement calculations for oil and gas resource development.

Highlights
  • Baffle Selector for stage and ball seat sizing
  • Port Configurator for stimulation optimization
  • Differential Pressure Estimator
  • Displacement Calculator for stage volumes
  • Offline functionality
  • Email results for recordkeeping
Features
Read full description

RapidSuite™ Engineering Tool Box (ETB) is a mobile application from Halliburton, the global leader in completions. With field-proven technology that transforms the delivery of multi-stage fracture stimulation operations, Halliburton horizontal completions help improve unconventional resource development economics. In addition to improving well completion efficiency and safety, stimulation cycle tim,e and water/chemical usage can also be reduced. For more information email us at completions@halliburton.com or visit our website at https://www.halliburton.com/completions. RapidSuite ETB mobile app is a series of engineering calculators to assist in the design and execution of a horizontal completion operation with RapidFrac™, RapidStage™, RapidShift™, RapidStart™ Initiator and RapidStart™ Initiator CT systems. The ETB app can also be used in conjunction with plug and perforate systems to maximize effectiveness. Additionally, the ETB app can be used to calculate and record data during stimulation operations. Version 1 of the application contains these four essential tools: Baffle Selector - Select the number of fracturing stages and available ball seat sizes based on casing ID, fracturing rate, and annular isolation type. Port Configurator - Simulate different exit port configurations and sizes to help optimize stimulation results (can also be applied to plug and perforate operations). Differential Pressure Estimator - Calculate the estimated differential pressure across either the frac ball or annular isolation packers during fracturing operations (can be used for many other applications as well). Displacement Calculator - Calculate displacement volume from the surface to target ball seats to reduce over-displacement of fracturing stages. RapidSuite ETB mobile applications do not require internet access. Results can be emailed for quick and easy recordkeeping. Make sure your ETB app is up to date as additional calculators become available. Founded in 1919, Halliburton is one of the world’s largest providers of products and services to the energy industry. With more than 72,000 employees, representing 140 nationalities in approximately 80 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir – from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction and completion, and optimizing production through the life of the field. Visit the company’s website at https://www.halliburton.com

About

ServiceNow Agent

This app enables IT service desk agents to manage and resolve end-user requests on the go. It offers out-of-the-box workflows for various departments and allows offline work using native device capabilities.

Highlights
  • Manage team work assignments
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Optimize workflows with device hardware
Read full description

ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Screenshots

RapidSuite ETB4 screens
ServiceNow Agent4 screens

Verdict

The call

The clearest difference is review sentiment: RapidSuite ETB at 100% against ServiceNow Agent's 0%. RapidSuite ETB also leads on rating (5.0 vs 2.1) and iOS requirement (8.0 vs 18.0). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 8 months) and ratings volume (10 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RapidSuite ETB holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: ServiceNow Agent has 10 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of RapidSuite ETB's written reviews are positive against 0% of ServiceNow Agent's.

UpkeepUpdate frequency

RapidSuite ETB ships an update every 8 months, ServiceNow Agent every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
RapidSuite ETB versus ServiceNow Agent: the parameters behind the verdict, then further details
ParameterRapidSuite ETBServiceNow Agent
PriceFreeFree
Rating5.0 (1 ratings) — better2.1 (10 ratings)
Positive reviews100.0% of reviews — better0.0% of reviews
Number of ratings110 — better
Update frequencyEvery 8 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS8.0 — better18.0
Further details — not scored
Size24 MB150 MB
Age rating4+4+
DeveloperHalliburtonServiceNow

Customer experience

RapidSuite ETB

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

ServiceNow Agent

All ratings10 ratings
Positive20.0%
Neutral10.0%
Negative70.0%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

RapidSuite ETB

No in-app purchases

None

ServiceNow Agent

No in-app purchases

Questions

Is RapidSuite ETB free?
RapidSuite ETB is free to download, with no in-app purchases.
Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Which has better reviews, RapidSuite ETB or ServiceNow Agent?
RapidSuite ETB is rated higher. RapidSuite ETB averages 5.0 out of 5 from 1 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.
Do RapidSuite ETB or ServiceNow Agent have ads?
Neither RapidSuite ETB nor ServiceNow Agent shows ads.
Which is updated more often, RapidSuite ETB or ServiceNow Agent?
RapidSuite ETB ships an update every 8 months, and ServiceNow Agent every 3 weeks. Most recently, RapidSuite ETB was updated on November 1, 2026 and ServiceNow Agent on November 3, 2026.

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