Comparison

BestNotes Mobile vs Columbia Protocol

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BestNotes Mobile

This mobile application serves as a portable extension of a comprehensive Electronic Health Record and Customer Relationship Management system. It is specifically designed for healthcare professionals to manage patient information and client relationships efficiently while on the go. The system is HIPAA compliant, ensuring data privacy and security for sensitive health records.

Highlights
  • On-the-go EHR/CRM access
  • HIPAA compliant
  • Patient information management
  • Client relationship management
  • Designed for healthcare industry
Features
Read full description

BestNotes Mobile is the on-the-go companion to the acclaimed BestNotes EHR/CRM, a HIPAA compliant Customer Relationship Management and Electronic Health Record database system designed for the health care industry. BestNotes is used by health care professionals in a variety of fields including: • Residential Treatment Centers • Intensive Outpatient Clinics • Community Based Behavioral Health Agencies • Private Practice Clinicians • Outdoor Therapeutic Programs • Sober Living Programs • Residential Schools • Special Education Centers • Transitional Programs • Educational Consultants • Mental Health Professionals

About

Columbia Protocol

This application provides a standardized tool for assessing suicide risk through a series of questions. It is designed for widespread use to aid in suicide prevention, offering guidance for low or moderate risk responses.

Highlights
  • Suicide risk assessment
  • Evidence-supported tool
  • Simple question series
  • Global usability
  • Mental health referral guidance
Features
Read full description

The Columbia-Suicide Severity Rating Scale (C-SSRS), the most evidence-supported tool of its kind, is a simple series of questions that anyone can use anywhere in the world to help prevent suicide. Disclaimer: If you are high risk, a further evaluation is indicated. For Low or Moderate answers, a mental health referral may be helpful or is provided. Thank you to the sponsors that helped make this a possibility: Blair County Department of Social Services Community Care Behavioral Health UPMC Healthy Blair County Coalition UPMC Altoona Foundation

Screenshots

BestNotes Mobile3 screens
Columbia Protocol4 screens

Verdict

The call

The clearest difference is rating: Columbia Protocol at 4.4 against BestNotes Mobile's 3.0. Columbia Protocol also leads on review sentiment (50% vs 18%) and ratings volume (12 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Columbia Protocol holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: Columbia Protocol has 12 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 18% of BestNotes Mobile's written reviews are positive against 50% of Columbia Protocol's.

UpkeepUpdate frequency

BestNotes Mobile ships an update every 2 months, Columbia Protocol every 6 weeks. The most recent releases landed on October 14, 2026 and October 6, 2026 respectively.

Scorecard3 real differences · 7 level
BestNotes Mobile versus Columbia Protocol: the parameters behind the verdict, then further details
ParameterBestNotes MobileColumbia Protocol
PriceFreeFree
Rating3.0 (2 ratings)4.4 (12 ratings) — better
Positive reviews17.6% of reviews50.0% of reviews — better
Number of ratings212 — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size17 MB7 MB
Age rating4+12+
DeveloperBestNotes, LLCPSS Chute Software

Customer experience

BestNotes Mobile

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews17 reviews
Positive17.6%
Neutral29.4%
Negative52.9%

Columbia Protocol

All ratings12 ratings
Positive83.3%
Neutral8.3%
Negative8.3%
Written reviews4 reviews
Positive50.0%
Neutral25.0%
Negative25.0%

In-app purchases

None

BestNotes Mobile

No in-app purchases

None

Columbia Protocol

No in-app purchases

Questions

Is BestNotes Mobile free?
BestNotes Mobile is free to download, with no in-app purchases.
Is Columbia Protocol free?
Columbia Protocol is free to download, with no in-app purchases.
Which has better reviews, BestNotes Mobile or Columbia Protocol?
Columbia Protocol is rated higher. BestNotes Mobile averages 3.0 out of 5 from 2 ratings, while Columbia Protocol averages 4.4 from 12 ratings.
Do BestNotes Mobile or Columbia Protocol have ads?
Neither BestNotes Mobile nor Columbia Protocol shows ads.
Which is updated more often, BestNotes Mobile or Columbia Protocol?
BestNotes Mobile ships an update every 2 months, and Columbia Protocol every 6 weeks. Most recently, BestNotes Mobile was updated on October 14, 2026 and Columbia Protocol on October 6, 2026.

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