Touchbase SM2 vs Paragon Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Touchbase SM2
This app helps real estate agents manage property showings efficiently. It centralizes communication, organizes schedules, and provides access to past messages and property activity. Agents can easily view upcoming appointments on a map and manage showing periods.
- Message grouping by showing
- One-press message replies
- Pre-approve showing periods
- 30-day message history
- Showings activity and reports
- Integrated calendar
- Map view of showings
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Touchbase is a smartphone application developed specifically for REALTORS®. This application is reserved for Touchbase Real Estate® users and can perform all these tasks: ● Receive and consult your messages grouped by showing. ● Reply to or manage your messages with one press of a button. ● Pre-approve showing periods and receive confirmations instantly. ● Access all messages sent and received in the past 30 days. ● Consult the activity and reports for showings, by property. ● Organize your schedule using the calendar that contains all of your Touchbase showings. ● See on a map where your upcoming showings are located. ● Manage your replacement periods.
Paragon Connect
Access MLS data and manage real estate tasks from your mobile device. Features include powerful search options, instant CMA generation, and listing maintenance. Collaborate with buyers and keep sellers informed with automated alerts.
- Power Search for listings, contacts, and agents
- Near-Me Search for immediate field listings
- Detailed mobile search functionality
- 30-second CMA generation
- Edit listings anytime, anywhere
- Buyer collaboration centers
- Automated seller alerts
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The Paragon Connect app helps you get work done on the go. This intuitive, feature-rich app provides the same seamless experience. Discover a simple communication dashboard where you can respond to your customers instantly. Enjoy search flexibility with: - Power Search – By entering just a few characters of a word, you can find listings, contacts, agents and more. - Near-Me Search – Instantly find listings while you’re in the field. - Detailed Search – Get the search features you experience on your desktop, now designed for your mobile device. Get a CMA in 30 seconds or less with EasyCMA, which delivers a fast and easy analysis of what a property is worth.* Edit any field at any time, anywhere with Listing Maintenance.* Enable buyers to search and review listings, request showings and more with personalized collaboration centers. Stay in constant communication with sellers about activity on their listing with automated alerts. Paragon Connect delivers a simple and easy-to-use system, helping you tackle any task with just a tap or click. It’s all EASIER with Paragon Connect. *available in select markets
Screenshots
Verdict
The clearest difference is review sentiment: Touchbase SM2 at 94% against Paragon Connect's 14%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Touchbase SM2 ships an update every 2 months, Paragon Connect every 6 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | Touchbase SM2 | Paragon Connect |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.3 (54 ratings) — better |
| Positive reviews | 93.8% of reviews — better | 14.0% of reviews |
| Number of ratings | — | 54 — better |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 11 MB | 70 MB |
| Age rating | 4+ | 17+ |
| Developer | Tootelo Innovation Inc | IntercontinentalExchange, Inc |
Customer experience
Touchbase SM2
Paragon Connect
User reviews
Touchbase SM2
From App Store reviewsWhat we love
- 👍 Easy to use and navigate
- 🚀 Efficient for scheduling showings
- ✅ Keeps users organized
- 💬 Centralizes communication
- 📱 Handy for on-the-go agents
Room to improve
- 🐛 Randomly archives bookings/communications
- 🐛 Constantly kicks users out
- 🐛 Glitchy app performance
- 🐛 Issues with Canadian cell providers
- 😠 Irritating customer support
Paragon Connect
From 54 App Store ratingsWhat we love
- 👍 Major improvements over time
- 👍 Positive feedback on new app
- 👍 Useful information available
- 👍 Responsive and well-designed app
- 👍 Easy to follow and highlights key info
Room to improve
- 🐛 Frequent crashes and instability
- 🐛 Login issues and constant logouts
- 🐛 Not user-friendly and cluttered interface
- 🐛 Slow and inefficient performance
- 🐛 Limited MLS coverage by state/area
Bugs and requests
Touchbase SM2
Reported bugs
6 issues- Archives bookings and communications randomly
- Constantly kicks users out
- Glitchy app performance
- Issues with Canadian cell phone providers
- Calendar can be slow to load
Show 1 moreShow fewer
- Occasional glitches and stalls
Requested features
3 requests- Sync to calendar function
- Mention supported Boards upfront
- Improve interface for viewing/scheduling multiple showings
Paragon Connect
Reported bugs
11 issues- Login fails after desktop login
- App crashes frequently
- Requires constant deletion and reinstallation
- Login screen freezes or flashes
- App does not open
Show 6 moreShow fewer
- Search function errors
- App logs out frequently
- Password not auto-populating from Apple ID
- Cannot select state or account
- App stops opening after iOS update
- Text listing function not working
Requested features
8 requests- Fix login issues when using desktop version simultaneously
- Improve user-friendliness for real estate professionals
- Expand MLS coverage to include all states and local associations
- Ensure app works after iOS updates
- Provide accessible customer support
Show 3 moreShow fewer
- Fix the text listing function
- Improve search functionality
- Make the browser version of Paragon Connect usable
In-app purchases
Touchbase SM2
No in-app purchases
Paragon Connect
No in-app purchases
Questions
Is Touchbase SM2 free?
Is Paragon Connect free?
Do Touchbase SM2 or Paragon Connect have ads?
Which is updated more often, Touchbase SM2 or Paragon Connect?
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