TB Dispatch Pro vs IM Shopper

This application is for delivery drivers to perform delivery services on behalf of your employing company.

InstaMall Personal Shopper is the official app for InstaMall's in-mall fulfillment team. InstaMall connects customers to luxury and lifestyle brands at local malls with same-hour, store-to-door delivery — and Personal Shoppers are the people who make it happen. This app is your command center for every shift. RECEIVE & MANAGE ORDERS • Get new order assignments in real time with customer, store, and item details • View product specifics — size, color, and price — before you reach the store • Built-in navigation with store locations and walking directions inside your mall EXECUTE WITH CONFIDENCE • Confirm each item with a simple Got It / Couldn't Get flow, with automatic customer refunds when items are unavailable • Guided photo verification at every key step keeps orders accurate and protected • A live status bar tracks your fulfillment window from assignment to handoff STAY CONNECTED • Chat with your customer in-app throughout the shopping phase • Coordinate directly with your Delivery Driver and track their live location and ETA to your mall checkpoint HANDLE RETURNS SEAMLESSLY • A dedicated Returns tab shows returns awaiting pickup at your mall • Process approvals or denials at the store, right from the app TRACK YOUR PERFORMANCE • Log shifts, review your order history, and filter completed orders by date • Monitor orders fulfilled and key metrics to stay on top of your performance YOUR PROFILE, YOUR MALL • See your assigned mall, Pickup Point checkpoint, and PS User ID at a glance • Manage account settings, including logout and account deletion