Rush Link Computers vs Q360 Stride

Rush Link Computers puts professional technology support right at your fingertips. Whether you need computer repair, network troubleshooting, mobile device support, software assistance, data backup and recovery, printer support, security solutions, or business IT services, Rush Link Computers helps connect you with verified technicians ready to help. FIND TECHNICIANS Browse technology professionals, review their specialties, and find technicians who match your service needs. REQUEST TECH SUPPORT Submit a service request directly through the app. Select the type of service you need, describe the issue, choose your service location, and manage your request from one convenient place. MANAGE REQUESTS & BOOKINGS Keep track of pending, active, completed, and cancelled service requests and bookings from your account. TECHNICIAN MARKETPLACE Rush Link Computers also gives qualified technicians tools to manage service opportunities, availability, jobs, and customer requests. LIVE CALL QUEUE Eligible technicians can access the Rush Link Computers Call Queue for available customer service calls. When a live call becomes available, technicians can respond through the app using the TAKE CALL system. JOB OPPORTUNITIES Technicians can view available service opportunities and respond to jobs that match their eligibility and availability. NOTIFICATIONS Stay informed with in-app, email, and supported mobile notification options for important account, service, job, and dispatch updates. ON-DEMAND TECHNOLOGY SUPPORT Rush Link Computers supports a wide range of technology needs, including: • Computer and laptop repair • Hardware and software support • Virus and malware assistance • Network and Wi-Fi troubleshooting • Mobile device support • Printer and peripheral support • Data backup and recovery • Security and surveillance solutions • Smart device support • Business IT support • And more Rush Link Computers has been providing technology solutions since 2004. Our goal is to make finding and managing technology support easier for homes and businesses. Rush Link Computers — Your Number 1 Source for Technology.

Q360 is a mobile field service app built for service technicians. It connects to your organization's Q360 ERP system, giving technicians everything they need to manage their work from the field. Designed offline-first, the app works without an internet connection after the initial sync. Technicians working in basements, remote sites, or areas with poor connectivity can continue working uninterrupted. The app periodically syncs in the background to send and receive updates. Key features: - View and manage your assigned service calls and project tasks - Access call details including site contacts, access instructions, and recent technician history - Complete checklists and log parts usage - Record equipment deficiencies during inspections - Capture photos of documents, expense receipts, and deficiencies using the device camera - Collect customer signatures to sign off on completed work - View your schedule and PTO on a calendar - Enter and review expenses - Submit HR requests for time off - Review and update time billings - Background GPS tracking during active time bills, so dispatchers and team members can see technician locations on the map for scheduling and coordination To get started, enter your organization's domain to connect to your Q360 environment and sign in with your credentials.