MIC vs NSMConnect

Start Simplifying Tube Feeding Today Caregiving is hard enough—your tools shouldn’t make it harder. Download MIC-KEY Cares and take the guesswork out of tube feeding. Organize, track, and care with confidence. Designed With Caregivers in Mind MIC-KEY Cares was designed in partnership with real caregivers, nurses, and dietitians who understand the daily realities of feeding tube care. The interface is clean, intuitive, and designed to minimize stress and data entry fatigue. You can use MIC-KEY Cares on your smartphone or tablet. MIC-KEY Cares simplifies tube feeding management for patients & caregivers and supports Healthcare Providers and DME Suppliers looking to provide their patients with helpful digital tools. Why MIC-KEY Cares? - Time-Saving: Spend less time juggling notebooks and calendars, and more time focusing on what matters—caring for your loved one. - Peace of Mind: With logs, reminders, and health tracking all in one place, you'll feel more in control and confident. - Improved Communication: Keep clear records to share with doctors, nurses, and specialists. Everyone stays informed and aligned. Key Features of MIC-KEY Cares include: 1. Digital Feeding Log The intuitive feeding log makes tracking each feed quick and reliable. Simply enter the method of administration, type of feed, volume and how you felt after each feed. You can also add custom notes and photos if needed. Each entry is time-stamped and saved, creating a detailed history for easy reference and sharing with medical providers. Want to export the log to your care team? MIC-KEY Cares makes it easy with one-touch export options to PDF. 2. Reminders & Scheduling Caregivers and patients juggle a lot. With customizable reminders, MIC-KEY Cares helps ensure nothing is missed. Schedule supply orders, doctor visits and equipment maintenance with ease. Notifications can be tailored to your daily routine. Recurring reminders help establish consistency in care, and a snooze function allows flexibility when the unexpected arises. 3. Medication Tracker Tube-fed individuals often require multiple medications, each with its own dosage, frequency, and preparation method. The Medication Tracker allows you to input all prescribed and OTC medications, including the method of delivery, and offers reminders to help ensure timely administration. You can also store notes about interactions, side effects, or concerns for your next doctor’s appointment. 4. Health Tracker Monitoring health trends is vital in tube feeding care. MIC-KEY Cares includes a robust health tracker that allows you to log key indicators such as weight and stoma site appearance. A historical log can assist in working with your healthcare provider to monitor issues and track changes. 5. Support Library MIC-KEY Cares comes equipped with an ever-growing library of caregiver resources, developed in collaboration with medical professionals and experienced tube-feeding families. Whether you're new to tube feeding or have years of experience, you’ll find helpful videos, how-to guides, troubleshooting tips, emotional support articles, and more. Need to learn how to declog a tube? Not sure what to do if a G-tube gets dislodged? Just open the library and find reliable, step-by-step support. 6. Key Contacts MIC-KEY Cares Key Contacts feature stores essential information for doctors, home nurses, dietitians and medical supply companies. You can categorize contacts, make calls or send messages directly from the app, and share details quickly if another caregiver is stepping in. --- IMPORTANT NOTE The MIC-KEY Cares App is not classified as a medical device. It does not provide medical or treatment advice and may not be treated as such by the user. This app may not be relied upon for the purposes of medical diagnosis or as a recommendation for medical care or treatment and is not a substitute for professional medical advice, diagnosis or treatment.

However you choose to connect, you’re in the loop. NSMConnect keeps you close to National Seating & Mobility — the team that keeps you moving — so you always know what’s happening with your equipment and what’s next. From the health of your connected chair, to the status of your order, to the fastest way to reach a real person for service, NSMConnect brings it all together in one simple app. Clarity, confidence, and support whenever you need it. STAY CONNECTED TO NSM Your local branch, customer support, and NSM Remote Service are a tap away. When you have a question or your chair needs attention, reach the right people fast. FIND YOUR NEAREST BRANCH NSMConnect locates the NSM branch closest to you and lets you save a home branch, so help is always easy to find across NSM’s 160+ full-service locations nationwide. TRACK YOUR ORDERS AND REPAIRS Look up where your equipment order or repair stands, see what happens at each step, and get a clearer picture of what’s next — on your time, day or night. KNOW YOUR CHAIR’S HEALTH Pair a compatible wheelchair over Bluetooth to see battery and equipment health at a glance. Works alongside the NSM Sidekick — your power wheelchair’s early warning companion — so small things get caught before they slow you down. GET A HEADS-UP, NOT A SURPRISE NSMConnect gives you a friendly heads-up for the things that matter most: • Routine maintenance — a simple reminder every six months to keep your chair performing at its best. • Low battery health — know early, with plenty of time to plan a replacement on your schedule. • A detected issue — a clear, plain-language message with one easy thing to try, plus exactly when to call. NO ACCOUNT NEEDED Get started right away. NSMConnect is free for NSM clients — no login required. A connected chair is only needed for equipment health monitoring; orders, branch finder, and support work for everyone. NSMConnect keeps communication moving — helping you stay in the loop, stay ahead, and keep rolling with confidence. National Seating & Mobility is the nation’s leading provider of complex rehab technology and accessibility solutions. Learn more at NSM-seating.com.