ExactCare vs MyDevoted
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ExactCare
Manage your prescriptions with ease. Receive pharmacy updates, refill alerts, and customized reminders. Track your medications, view your prescription list, and make payments conveniently.
- Message center for pharmacy updates
- Medication refill alerts
- Medication tracking
- Customized reminders
- Shipping and delivery notifications
- On-file medication list
- Easy payments
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The online account for ExactCare Pharmacy patients makes managing your medications even easier with: · A message center for convenient pharmacy updates. · Medication refill alerts to keep you informed. · A simple way to track the meds you take every day for peace of mind. · Customized reminders for when to take your meds. · Shipping and delivery notifications with an order summary. · A list of your on-file medications with images and prescriber details. · An easier way to make payments. Your medications and prescriber information will automatically appear in your account. Available only to current ExactCare Pharmacy patients. If you don’t currently get your prescriptions from ExactCare Pharmacy, visit http://exactcare.com or call 1-844-287-1609 to get started!
MyDevoted
Manage your healthcare needs on the go. Access your member ID, schedule appointments, find doctors, and track payments. Complete health forms and view important plan documents.
- View member ID card
- Schedule medical visits
- Find a doctor
- Track payment requests
- Complete health forms
- Access plan documents
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Take the Devoted difference wherever you go. View your member ID card, get paid back, and book visits all in the MyDevoted app. Get the care you need: - View your member ID card - Track referrals and authorizations - Schedule Devoted Medical visits - Find a doctor - Search covered medications Make and request payments: - Ask to get paid back for Wellness Bucks and eligible claims - Check the status of your payment requests - Pay your monthly premium and Medicare Prescription Payment Plan bills Fill out key forms: - Tell us who can receive your protected health information - Complete your Health Connections Checklist - Complete a health risk assessment (HRA), if required View your mail and plan documents: - Opt in to paperless delivery - Check your Devoted mail - Access your plan documents Manage your Food & Home Card (if your plan has one): - Attest that you qualify for the card - Activate your card - Check your balance and purchases
Screenshots
Verdict
The clearest difference is rating: ExactCare at 4.8 against MyDevoted's 4.1. ExactCare also leads on ratings volume (582 vs 35). MyDevoted's advantage is review sentiment (50% vs 38%) and chart position (#68 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ExactCare holds the better App Store score, 4.8 against 4.1. That said, the two scores are not equally well evidenced: ExactCare has 582 ratings behind it against 35, so its average is the more settled of the two. Written reviews complicate that: 38% of ExactCare's written reviews are positive against 50% of MyDevoted's, so the app with the better star average is not the one people write more warmly about.
ExactCare ships an update every 5 weeks, MyDevoted monthly. The most recent releases landed on October 16, 2026 and October 1, 2026 respectively.
| Parameter | ExactCare | MyDevoted |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (582 ratings) — better | 4.1 (35 ratings) |
| Positive reviews | 37.5% of reviews | 50.0% of reviews — better |
| Number of ratings | 582 — better | 35 |
| Update frequency | Every 5 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #68 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 — better | 15.4 |
| Further details — not scored | ||
| Size | 48 MB | 32 MB |
| Age rating | 12+ | 12+ |
| Developer | ExactCare Pharmacy | Devoted Health, Inc. |
Customer experience
ExactCare
MyDevoted
Bugs and requests
ExactCare
Reported bugs
8 issues- App opens for less than a second then immediately shuts down
- App is stuck on 3/7 of the opening tips and cannot be swiped up
- Cannot click in the date to record morning or nighttime dose
- Cannot finish the beginning tips because you can't scroll
- Third intro screen is cut off and cannot be bypassed
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- App incorrectly shows only one refill when there are multiple
- Medication delivery is delayed
- Medication is shipped with missing drugs
Requested features
5 requests- Fix app so users can scroll through intro screens
- Fix app so users can click on dates to record doses
- Ensure accurate refill counts are displayed
- Improve medication delivery timeliness
- Ensure all prescribed drugs are included in shipments
MyDevoted
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ExactCare
No in-app purchases
MyDevoted
No in-app purchases
