ExactCare User Reviews

Customer Experience

Positive experience28.6% of reviews
Neutral0.0% of reviews
Negative experience71.4% of reviews

~ Based on 14 written reviews from the US App Store.

Is ExactCare Safe?

ExactCare appears safe based on user ratings. AppsHunter Safety Score for ExactCare is 95/100.

This assessment is based on 582 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 582 App Store ratings for ExactCare.

Is ExactCare Legit?

ExactCare appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ExactCare is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My medication

I do not recommend ExactCare pharmacy to anybody last Friday. I called and asked for when my medication come. They told me it would be out there on Friday. It never showed due to the snowstorm in North Carolina. I’m hoping my medicine will come on this Friday. February 6 I am almost out of my medication. I wish I could use a pharmacy instead of ExactCare. They’re not helpful.
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Response from developer

Thank you for your feedback. Please call us at 1-877-355-7225 so we can help you.

Medicine

I like the service alway get my medication together and shipped

Wonderful app

Love it! I highly recommend this service!!

Dealing with ExactCare

The medication is always behind or it comes as a bottle of drugs intentionally not included in the packs. Like Valsartin

Response from developer

Thank you for your feedback. Please call us at 1-877-355-7225 so we can help you.

Exact care

Fantastic pharmacy love the customer service and family feel of this pharmacy

App stuck

Stuck on 3/7 of the opening tips

Response from developer

Thank you for your feedback. This issue has now been resolved in our latest update. We appreciate you bringing this to our attention!

Opens and immediately shuts down

Since upgrading, the app opens for less than a second then immediately shuts down

Response from developer

Thank you for your feedback. This issue has now been resolved in our latest update. We appreciate you bringing this to our attention!

Won’t work

Same issue not being able to go through beginning steps, after 3 out 7 it’s too far down on screen and it will not swipe up to tap ok so you can’t go on or use app at all. Last person posted problems was over a month ago and it’s still not fixed yet?? Please fix ….thanks

Response from developer

Thank you for your feedback. This issue has now been resolved in our latest update. We appreciate you bringing this to our attention!

Why is it not working

I can’t click in the date saying that I took my morning dose or my nighttime dose.

Response from developer

Thank you for your feedback. Please update the app to the latest version for the best experience. We appreciate you bringing this to our attention!

The mobile app

It won’t let you finish the beginning tips you can’t scroll

Response from developer

Thank you for your feedback. This issue has now been resolved in our latest update. We appreciate you bringing this to our attention!

Unusable

After downloading the app, I must click ok on a series of intro screens, but the third one is cut off and there is no way to bypass it. As a result, I can’t access the app.

Response from developer

Thank you for your feedback. This issue has now been resolved in our latest update. We appreciate you bringing this to our attention!

Still the worst app ever

I don’t know if anyone else is experiencing this problem. I know for a fact that I have at least five refills on my medication but this app tells me that there is only one refill.

Response from developer

Thank you for your feedback. We appreciate you bringing this to our attention! This issue has been fixed, and we are continuing to improve the experience for iPad users.

Horrible

Can’t pass the start screen won’t let me needs fixed trying to leave a important
message

Response from developer

Thank you for your feedback. This issue has now been resolved in our latest update. We appreciate you bringing this to our attention!

ExactCare app

I am unsure about this app. I just recently had to download it because it said that my previous app that I use for my medication. Reminder as soon, no longer going to support my phone in so I downloaded this new app. That they sent to me, but I think it might have some sort of glitch that may need because it’s not letting me follow the steps that is telling me so if that could be fixed, I believe this would be a really good app and so I am going to give it at least Two stars
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Response from developer

Thank you for your feedback! We are working to fix this issue. You can access your account online through a web browser in the meantime to continue exploring the new features! https://my.anewhealthrx.com/login