ExactCare User Reviews

Customer Experience

Positive experience37.5% of reviews
Neutral0.0% of reviews
Negative experience62.5% of reviews

~ Based on 16 written reviews from the US App Store.

What users say

Is ExactCare Safe?

ExactCare appears safe based on user ratings. AppsHunter Safety Score for ExactCare is 95/100.

This assessment is based on 582 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 582 App Store ratings for ExactCare.

Is ExactCare Legit?

ExactCare appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ExactCare is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I wish i could change the time to where i take my meds

I wish was able to ad the correct time that i take my meds everyday instead of the time that this app is using instead because i take my morning meds at 7am and i take my afternoon meds at 12pm and i take my 5pm med and i take my evening meds at 6 pm every day.

Exact Care has been a life changer!

Customer service always ask questions to be sure my meds are distributed correctly, they stay in contact with my doctors, answer my calls and help me anytime I call or run out of meds they have even overnighted when needed. This pharmacy is 100% for taken care of their customer and making sure their needs are met. If you have read any different reviews please do t believe it, call for yourself and talk to a representative because everyone has an opinion and just maybe the person writing the bad review was already having a bad day, week, or month and when this review came up something may not have went exactly right but if you live in reality mistakes happen but anything can be resolved by talking it through. Exact Care seems to really try to resolve any issues promptly.
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My medication

I do not recommend ExactCare pharmacy to anybody last Friday. I called and asked for when my medication come. They told me it would be out there on Friday. It never showed due to the snowstorm in North Carolina. I’m hoping my medicine will come on this Friday. February 6 I am almost out of my medication. I wish I could use a pharmacy instead of ExactCare. They’re not helpful.
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Medicine

I like the service alway get my medication together and shipped

Wonderful app

Love it! I highly recommend this service!!

Dealing with ExactCare

The medication is always behind or it comes as a bottle of drugs intentionally not included in the packs. Like Valsartin

Exact care

Fantastic pharmacy love the customer service and family feel of this pharmacy

App stuck

Stuck on 3/7 of the opening tips

Opens and immediately shuts down

Since upgrading, the app opens for less than a second then immediately shuts down

Won’t work

Same issue not being able to go through beginning steps, after 3 out 7 it’s too far down on screen and it will not swipe up to tap ok so you can’t go on or use app at all. Last person posted problems was over a month ago and it’s still not fixed yet?? Please fix ….thanks

Why is it not working

I can’t click in the date saying that I took my morning dose or my nighttime dose.

The mobile app

It won’t let you finish the beginning tips you can’t scroll

Response from developer

Thank you for your feedback. This issue has now been resolved in our latest update. We appreciate you bringing this to our attention!

Unusable

After downloading the app, I must click ok on a series of intro screens, but the third one is cut off and there is no way to bypass it. As a result, I can’t access the app.

Still the worst app ever

I don’t know if anyone else is experiencing this problem. I know for a fact that I have at least five refills on my medication but this app tells me that there is only one refill.

Horrible

Can’t pass the start screen won’t let me needs fixed trying to leave a important
message

ExactCare app

I am unsure about this app. I just recently had to download it because it said that my previous app that I use for my medication. Reminder as soon, no longer going to support my phone in so I downloaded this new app. That they sent to me, but I think it might have some sort of glitch that may need because it’s not letting me follow the steps that is telling me so if that could be fixed, I believe this would be a really good app and so I am going to give it at least Two stars
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