Intelligent Relations vs Agent.

Welcome to Preston – Your AI-Powered PR Assistant We’re thrilled to launch the first version of Preston, a platform designed to supercharge your PR efforts using AI. What is Preston? Preston helps you find and connect with the most relevant journalists, making your outreach smarter and more effective. Key Features: AI-based journalist matching Smart pitch recommendations Outreach tracking tools PR insights and performance tips And this is just the start. More features and enhancements are on the way. We’d love your feedback—let us know how we can make Preston even better!

MyGateway Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow instance or later.