Nomalys for Salesforce vs Agent.

Nomalys for Salesforce All your business applications at your fingertips! Nomalys is an ISV partner of Salesforce. Thanks to its unique and intuitive user interface (mind mapping), sales reps on the go can find and share information like never before! Using Nomalys for Salesforce you can access, edit and enrich all customer data in Salesforce (accounts, contacts, opportunities, leads, etc.) quickly and efficiently. It is also the only mobile app that can simultaneously connect to both Salesforce and other business applications (ERP, EDM, etc.) thereby giving a unified view of customer data (including invoices, documents etc.). What makes Nomalys for Salesforce so unique? - 360° view of customer data - Works both online and offline - Read, Edit and Add features - Smart geolocation - Multiple Data Sources (eg: Salesforce + NetSuite or SAP etc.) Benefits: - Helps to increase Sales Team Efficiency - Leads to improved Customer Satisfaction - Boosts turnover by multiplying business opportunities on the go - Boosts CRM User Engagement

MyGateway Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow instance or later.