Taqnyat LiveChat vs Tech 92

Our live chat features the fastest chat tool on the market. Thanks to our advanced chat features, you can ensure increased customer satisfaction, personalize their experiences, build loyalty, boost revenue, and secure repeat business with the best live chat software—offering modern features and quick implementation. With intelligent live chat technologies, your team can focus on creating exceptional customer experiences while serving more customers. Equip them with the tools they need to generate and qualify leads, increase sales, and enhance customer experience by channeling efforts into live chat for fast and error-free responses. User-Friendly Dashboard The application includes an easy-to-use and advanced control panel that helps manage all activities, such as monitoring employees, generating real-time activity reports, tracking chats and interactions through updated and synchronized visual charts and graphs, automated chat routing, and more. Advanced Support Options Enhance your business productivity with powerful features and easy setup without losing additional functionalities. Advanced options help you send timeout alerts, predefined chat texts, canned responses, and share various files. Instant Customer Issue Resolution Provide instant and seamless responses to maximize sales opportunities. Detailed Daily Reports Gain a comprehensive view of your business performance and make data-driven decisions with accurate, detailed, and easy-to-understand daily reports tracking employee and customer performance, along with call summary reports. Precise Chat Transfer Reassign and manage chats efficiently by directing them to the right teams, ensuring customers always speak with the right person and receive the best support. Multi-Login Anytime Allow multiple users to log in from any device at any time, while setting individual permissions and access rights for each user. Seamless Integration Capabilities Attract more customers and convert them efficiently by providing 24/7 support through integration with multiple communication channels. Perfect Message Archiving Save and filter messages with multiple options, enabling you to retrieve them whenever needed. Powerful and Secure Automation Options Enhance support with smarter automation by extracting customer data from their profiles and automating common tasks using auto-replies, ensuring customer data is never compromised.

Technology 92 is a customer-service and call-center company in Saudi Arabia and Jordan. This is its employee app: everything you need for your working day, in Arabic and English. • Attendance: check in and out, with a live shift timer • KPIs: log calls, messages and more, and follow your progress • Leave requests: apply and track approvals • Complaints: raise a ticket and follow it up • Training: materials and in-app assessments, available offline • Weekly schedule: see your shifts at a glance • Digital employee card: always in your pocket • Notifications: never miss an approval or update • Quick actions: your most common tasks, two taps from any screen Also: dark mode, full Arabic and English support, and a home screen that celebrates national occasions. Sign in with your employee account, or with Google or Apple. New here? Register as an employee to join Technology 92.