GlobalWorx vs FaceFirst Touch

Stay ahead of your customers’ needs with the GlobalWorx mobile app—the fastest way to manage service alerts and vendor communications from your iPhone or iPad. GlobalWorx is the standardized platform for retailers and distributors to seamlessly communicate service needs. Fully integrated with the GlobalWorx ecosystem, this mobile app gives you greater control, flexibility, and a faster way to manage service requests securely. With the GlobalWorx mobile app, you can: Create & Track Service Alerts – Submit and monitor alerts for: • Need More DSD Product • Service Requests • Vendor-Owned Equipment Issues • Credit Requests • And More! Attach Photos for Context – Provide distributors with critical details by adding images to your alerts. Communicate Directly with Vendors – Stay connected and resolve open service alerts faster. Receive Instant Notifications – Get real-time updates on service requests and responses. Download now and simplify your service communications!

The FaceFirst iOS App is an enterprise companion application solely used by licensed FaceFirst customers. This is not a consumer application and provides no functionality to general users outside of our enterprise deployments. The FaceFirst iOS companion app provides a subset of functionality provided by our desktop/web application only to authenticated FaceFirst enterprise customers.