Comparison

Member App vs SWEPCO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Member App

Manage your account details, view bills and balances, make payments, and find payment locations. Schedule alerts, receive notifications, and report outages on the go. Access nearly all online portal features instantly from your mobile device.

Highlights
  • Account management
  • View bills and balances
  • Make payments
  • Find payment locations
  • Schedule alerts
  • Report outages
  • Push notifications
Features
Read full description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, view and report outages. Nearly everything you can do from our "Online Account Portal" can now be handled instantly whether you're at home, at work, or on the go.

About

SWEPCO

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up paperless billing and alerts.

Highlights
  • Report power outages
  • Check outage status
  • View and pay bills
  • Manage account details
  • View billing history
  • Compare energy usage
  • Paperless billing enrollment
Features
Read full description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com

Screenshots

Member App4 screens
SWEPCO4 screens

Verdict

The call

The clearest difference is update cadence: SWEPCO at monthly against Member App's every 5 months. SWEPCO also leads on ratings volume (100 vs 11). Member App's advantage is rating (3.2 vs 2.9). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Member App holds the better App Store score, 3.2 against 2.9. That said, the two scores are not equally well evidenced: SWEPCO has 100 ratings behind it against 11, so its average is the more settled of the two. Written reviews split almost evenly too, at 17% and 16% positive.

UpkeepUpdate frequency

Member App ships an update every 5 months, SWEPCO monthly. The most recent releases landed on September 17, 2026 and September 25, 2026 respectively.

Scorecard3 real differences · 7 level
Member App versus SWEPCO: the parameters behind the verdict, then further details
ParameterMember AppSWEPCO
PriceFreeFree
Rating3.2 (11 ratings) — better2.9 (100 ratings)
Positive reviews16.7% of reviews — better16.0% of reviews
Number of ratings11100 — better
Update frequencyEvery 5 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size65 MB35 MB
Age rating4+4+
DeveloperBowie-Cass Electric Coop, Inc.American Electric Power

Customer experience

Member App

All ratings11 ratings
Positive45.5%
Neutral18.2%
Negative36.4%
Written reviews6 reviews
Positive16.7%
Neutral33.3%
Negative50.0%

SWEPCO

All ratings100 ratings
Positive46.0%
Neutral7.0%
Negative47.0%
Written reviews25 reviews
Positive16.0%
Neutral12.0%
Negative72.0%

In-app purchases

None

Member App

No in-app purchases

None

SWEPCO

No in-app purchases

Questions

Is Member App free?
Member App is free to download, with no in-app purchases.
Is SWEPCO free?
SWEPCO is free to download, with no in-app purchases.
Which has better reviews, Member App or SWEPCO?
Member App is rated higher. Member App averages 3.2 out of 5 from 11 ratings, while SWEPCO averages 2.9 from 100 ratings.
Do Member App or SWEPCO have ads?
Neither Member App nor SWEPCO shows ads.
Which is updated more often, Member App or SWEPCO?
Member App ships an update every 5 months, and SWEPCO monthly. Most recently, Member App was updated on September 17, 2026 and SWEPCO on September 25, 2026.

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