onWebChat vs SupportWire

onWebChat — live chat and AI chatbot for your website Empower your customer interactions with onWebChat, the mobile companion to your web-based live chat service. Whether you're on-the-go or behind your desk, deliver exceptional support and grow sales directly from your iOS device. Features & Benefits: Real-Time Visitor Monitoring Track visitors in real time—from browsing behavior to geography—so you can engage more personally and effectively. Live Chat Widget—Fully Brandable Seamlessly integrate with your site's design by customizing widget colors, size, language, and appearance. AI Chatbot—24/7 Smart Support Automate routine inquiries with a chatbot trained on your own content, providing human-like responses even when you're offline. Typing Insights & Triggers See what visitors type before they send it, and proactively engage with automatic triggers—perfect for reducing cart abandonment. Unlimited Chats on Free Plan No limits—engage visitors freely and scale as you grow. Robust Security & GDPR Compliance All communication is SSL-encrypted and GDPR-compliant, giving you peace of mind and trust. Why choose onWebChat? Now with native iOS support, stay connected, responsive and in control, even when you are away from your desk. The app is a free companion to your onWebChat account and works fully with the free plan.

SupportWire is the live chat platform for startups — with an AI support agent built in. Reply to customers from your pocket. Get pinged the second a message lands. Hand off the boring questions to Kal, our AI agent, who answers from your docs, screenshots, and PDFs with citations. WHY TEAMS SWITCH TO SUPPORTWIRE • Live chat widget loads in under 100ms • Native iOS app with rich push notifications • AI agent (Kal) trained on your URLs, docs, and screenshots • Cited answers — every reply links back to the source • Conversations, tasks, customers, and team in one app • Built for solo founders and small teams, not enterprises WHAT YOU CAN DO IN THE APP • Read and reply to live conversations in real time • Triage tickets, assign teammates, leave internal notes • See customer context — past chats, plan, history • Track tasks tied to conversations • Manage multiple organizations from one login • Search across every conversation • Tune Kal's behavior and knowledge sources WHO BUILT IT SupportWire is built by Skcript, a product studio shipping customer-facing software since 2013. We built this because we were the customer. Solo founders replying at midnight, tired of paying enterprise prices for bloated helpdesks. So we built the support tool we wished existed. PRIVACY Your data stays yours. No training on your conversations without consent. Questions? Email support@supportwire.app.