
onWebChat
Live chat & AI chatbot service
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What's New in onWebChat
3.2.2
September 24, 2026
• New Home dashboard: today's chats, chats waiting and unanswered, visitors online, your AI chatbot status and the agents currently connected. • New Statistics screen: pick a date range and see how your team is doing. • Send images and files to a visitor straight from your phone. • Edit or delete your last message, with undo. • Transfer a chat to another agent, or hand it over to the AI chatbot. • Email the chat transcript to yourself or to a colleague. • Mute a single chat when you don't want notifications from it. • Manage your blocked visitors from the app. • AI Assist: generate a complete reply, fix spelling and grammar, or refine your text. • Your account permissions now apply live, so what you can see and do always matches your account. • Updated core components, plus crash and stability fixes.
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