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Smartsupp

Smartsupp

Live chat for websites & shops

142 ratings
109 reviews
🔧 Utilities
💼 Business
Free
In-App Purchases

Details

  • Released
  • Updated
  • October 25, 2017
  • July 9, 2026

Features

Developer

Smartsupp.com, s.r.o.
✨Promote your app ✨
Smartsupp screenshot #1 for iPhone
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iphone
ipad
🧾$17.99 - $699.99
In-App Purchase↘︎
📌Ready
Reviews summary↘︎
⭐109
Reviews↘︎
📝5+ tags
Tags↘︎
🔄5+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
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About

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

✓AI chat assistants
✓Unified chat inbox
✓Automated messages & chatbots
✓Lead generation tools
✓Performance reports
✓Customer satisfaction insights
Show original description

What users say

Summarized from real user reviews of Smartsupp. Based on 142 reviews and a 4.1/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Fast and reliable
  • ✅Useful for live chat support
  • 💻Works well on PC
  • ✨Good free version
  • 🌟Amazing platform for chat
  • 👌Very useful app
  • 👍Super app for mobile replies
  • 💯Highly recommended
  • 👍Good for WordPress sites

Negative things

  • 🐛Frequent crashes
  • ❌Poor support
  • 📱App not working on iOS
  • ⚠️Scam alert (user reported)
  • 💸High subscription fees
  • 📉Slows down site performance
  • 🚫No free access to ban visitors
  • ❌Inconsistent notifications
  • 👎App is buggy and slow
  • 🔒Limited functionality on iOS
See all reviews

What's New in Smartsupp

5.8.1

July 9, 2026

We’ve made several improvements and fixed minor bugs to make the app faster and more reliable. Update to the latest version to enjoy a smoother experience.

More

Subscription plans

Standard Package Annual

Get access to Smartsupp features for 1 year.

$284.991 Year
How to cancel Smartsupp subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Bien pour site Sous WordPress

Depuis des années je l’utilise et je suis satisfait , je vois ne ligne les visiteurs , leurs géolocalisation, bip d’alerte etc
hibcfuknhhhibcfuknhh

This is a good application

I like this Smartsupp so much is fast and reliable. I encourage everyone to download the application
Ben111£6Ben111£6

Very good app

Many people find it difficult to downgrade the premium trial which i understand but the app is very very usefull and i 100% recommend this app.
BitobillsBitobills

September, 27

October, 28
Godwins28Godwins28

AMAZING APP

I am so happy to say I found Smartsupp it has been an amazing experience for years now using Smartsupp amazing platform for chat
SmartsuppSmartsupp
See 104 more reviews

User experience

🐞

Reported Bugs

10 issues

App crashes on startup

Bug

Cannot log in

Bug

Chat not working

Bug

Messages not received

Bug

Notifications not working

Bug

App freezes

Bug

App closes automatically

Bug

Error 404 on login

Bug

Connection failures

Bug

Inconsistent notifications

Bug
✨

Requested Features

7 requests

Allow writing messages when customer is offline

Feature

Option to set status to offline

Feature

Red badge for unread messages

Feature

Repeat notifications for new chats

Feature

Pre-chat options

Feature

Dark mode

Feature

macOS application

Feature

FAQ

What does Smartsupp do?

Smartsupp provides a platform for live chat and AI-powered chatbots designed to help online businesses grow their sales. It allows you to engage with website visitors 24/7, consolidate communications from various channels like email and Facebook Messenger, and automate lead conversion processes.

What are the key features of Smartsupp?

Key features include AI chat assistants for continuous support, a unified inbox for all chats, automated messages and chatbots for lead conversion, and insightful reports on chat performance and customer satisfaction. It helps identify potential buyers and customers needing extra attention.

How much does Smartsupp cost?

The app offers a free tier with in-app purchases for advanced features. Specific pricing details for premium functionalities are not provided in the description but are available through in-app purchases.

Is Smartsupp compatible with my website?

Smartsupp is designed for websites and webshops, with over 100,000 users leveraging the platform. While specific technical compatibility is not detailed, its widespread adoption suggests broad integration capabilities for online presences.

How can Smartsupp help my business?

Smartsupp can help your business by turning website visitors into loyal customers through automated engagement and instant support. It streamlines communication, converts leads into deals, and provides valuable insights to improve customer satisfaction and drive sales growth.