Smartsupp

Name: Smartsupp
Rating: 4.1 (143 reviews)
Author: Smartsupp.com, s.r.o.

Live chat for websites & shops

143 ratings

110 reviews

🔧 Utilities

💼 Business

Free

In-App Purchases

Details

Released
Updated
Version
Compatibility
Age Rating
Monetization
Size
Devices
Data updated
Languages

October 25, 2017
August 4, 2026
5.8.2
iOS 14.0+
4+
free with in-app purchases
59.63MB
iPhone, iPad, iPod
6 days ago
8

Features

Developer

Smartsupp.com, s.r.o.

✨Promote your app ✨

📌Ready

Reviews summary↘︎

⭐110

Reviews↘︎

📝4+ tags

Tags↘︎

🔄5+ apps

Alternatives↘︎

❓5 answered

FAQ↘︎

📦~ in 3 weeks

Updates frequency↘︎

🖼️Get Icon

Icons↘︎

About

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

✓AI chat assistants

✓Unified chat inbox

✓Automated messages & chatbots

✓Lead generation tools

✓Performance reports

✓Customer satisfaction insights

Show original description

What users say

Summarized from real user reviews of Smartsupp. Based on 143 reviews and a 4.1/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Business app.

Positive things

👍Easy to use
🚀Fast and reliable
✅Useful for live chat support
💻Works well on PC
✨Good free version
🌟Amazing platform for chat
👌Very useful app
👍Super app for mobile replies
💯Highly recommended
👍Good for WordPress sites

Negative things

🐛Frequent crashes
❌Poor support
📱App not working on iOS
⚠️Scam alert (user reported)
💸High subscription fees
📉Slows down site performance
🚫No free access to ban visitors
❌Inconsistent notifications
👎App is buggy and slow
🔒Limited functionality on iOS

See all reviews

What's New in Smartsupp

5.8.2

August 4, 2026

We’ve made several improvements and fixed minor bugs to make the app faster and more reliable. Update to the latest version to enjoy a smoother experience.

Standard Package Annual

Get access to Smartsupp features for 1 year.

$284.991 Year

How to cancel Smartsupp subscription ⁉️

User reviews

Most Recent Highest Rated Lowest Rated

So far so good

The notification when someone visit your site is so greet👍

Jerrrryy 234

22 days ago

Bien pour site Sous WordPress

Depuis des années je l’utilise et je suis satisfait , je vois ne ligne les visiteurs , leurs géolocalisation, bip d’alerte etc

hibcfuknhh

3 months ago

This is a good application

I like this Smartsupp so much is fast and reliable. I encourage everyone to download the application

Ben111£6

10 months ago

Very good app

Many people find it difficult to downgrade the premium trial which i understand but the app is very very usefull and i 100% recommend this app.

Bitobills

10 months ago

September, 27

October, 28

Godwins28

no / noADS

yes / noIn-App Purchase

free / freePrice

See similar apps

User experience

🐞

Reported Bugs

10 issues

App crashes on startup

Bug

Cannot log in

Bug

✨

Requested Features

7 requests

Allow writing messages when customer is offline

Feature

Option to set status to offline

Feature

FAQ

What does Smartsupp do?

Smartsupp provides a platform for live chat and AI-powered chatbots designed to help online businesses grow their sales. It allows you to engage with website visitors 24/7, consolidate communications from various channels like email and Facebook Messenger, and automate lead conversion processes.

What are the key features of Smartsupp?

Key features include AI chat assistants for continuous support, a unified inbox for all chats, automated messages and chatbots for lead conversion, and insightful reports on chat performance and customer satisfaction. It helps identify potential buyers and customers needing extra attention.

How much does Smartsupp cost?

The app offers a free tier with in-app purchases for advanced features. Specific pricing details for premium functionalities are not provided in the description but are available through in-app purchases.

Is Smartsupp compatible with my website?

Smartsupp is designed for websites and webshops, with over 100,000 users leveraging the platform. While specific technical compatibility is not detailed, its widespread adoption suggests broad integration capabilities for online presences.

How can Smartsupp help my business?

Smartsupp can help your business by turning website visitors into loyal customers through automated engagement and instant support. It streamlines communication, converts leads into deals, and provides valuable insights to improve customer satisfaction and drive sales growth.