Chaport vs Smartsupp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chaport
Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.
- Real-time visitor chat
- Cross-device accessibility
- Website integration
- Visitor communication
- Business messaging
Read full descriptionHide full description
Chaport is a messenger for websites. Talk to your website visitors at any time, from any location.
Smartsupp
Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.
- AI chat assistants
- Unified chat inbox
- Automated messages & chatbots
- Lead generation tools
- Performance reports
- Customer satisfaction insights
Read full descriptionHide full description
AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is rating: Smartsupp at 4.1 against Chaport's 3.6. Smartsupp also leads on update cadence (monthly vs every 9 months) and ratings volume (143 vs 9). Chaport's advantage is in-app purchases (none vs 12). On price, review sentiment, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Chaport asks for nothing beyond the download.
Smartsupp holds the better App Store score, 4.1 against 3.6. That said, the two scores are not equally well evidenced: Smartsupp has 143 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 46% of Chaport's written reviews are positive against 51% of Smartsupp's.
Chaport ships an update every 9 months, Smartsupp monthly. The most recent releases landed on September 19, 2026 and September 22, 2026 respectively.
| Parameter | Chaport | Smartsupp |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (9 ratings) | 4.1 (143 ratings) — better |
| Positive reviews | 46.2% of reviews | 50.9% of reviews — better |
| Number of ratings | 9 | 143 — better |
| Update frequency | Every 9 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 14.0 — better |
| Further details — not scored | ||
| Size | 5 MB | 60 MB |
| Age rating | 12+ | 4+ |
| Developer | Chaport Inc. | Smartsupp.com, s.r.o. |
Customer experience
Chaport
Smartsupp
Bugs and requests
Chaport
Not enough reviews yet to summarise bugs or requests.
Smartsupp
Reported bugs
10 issues- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working
Show 5 moreShow fewer
- App freezes
- App closes automatically
- Error 404 on login
- Connection failures
- Inconsistent notifications
Requested features
7 requests- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options
Show 2 moreShow fewer
- Dark mode
- macOS application
In-app purchases
Chaport
No in-app purchases
Smartsupp
- Standard Package Monthly$17.991 Month
- Standard Package Monthly$30.991 Month
- Standard Package Monthly$34.991 Month
Show 8 moreShow fewer
- Pro Package Monthly$36.901 Month
- Standard Package Monthly$59.991 Month
- Pro Package Monthly2 variants$72.991 Month
- Standard Package Annual$144.991 Year
- Standard Package Annual$259.001 Year
- Standard Package Annual$284.991 Year
- Pro Package Annual$349.001 Year
- Pro Package Annual$699.991 Year
