Comparison

OneTRS Easy vs Report Shield

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OneTRS Easy

This application facilitates ADA-compliant calling services for correctional facilities, enabling inmates to connect with FCC-certified relay providers. It supports various relay call types and includes a web platform for call management.

Highlights
  • ADA compliant calling
  • Inmate call applications
  • Caption calls (IP CTS)
  • Video Relay Calls (VRS)
  • Text Relay Calls (IP Relay)
  • Call management web platform
Read full description

OneTRS is an ADA calling application specifically designed for the high security requirements of jails and prisons. OneTRS allows inmates to apply for and make calls to FCC certified relay service providers. OneTRS offers support for caption calls (IP CTS), Video Relay Calls (VRS), and Text Relay Calls (IP Relay). The OneTRS software suite is free and is supported on all major device brands and operating systems. OneTRS offers a call management web platform for everything from records, reporting, and user management. OneTRS is designed to meet the FCC's order that all Jails and Prisons with an average daily population (ADP) of 50 or more, to have these call accessibility services by January 1st, 2024.

About

Report Shield

Features
Read full description

Report Shield Quick Tools brings the handy utilities from reportshield.app right to your iPhone. This app is designed as a companion to the Report Shield website, giving you fast, on-the-go access to the quick tools you rely on. Report Shield serves law enforcement officers across multiple states, with more being added. For in-depth report analysis and full details on everything Report Shield offers, visit reportshield.app. Whether you're checking something quickly or need a handy utility while away from your computer, Report Shield Quick Tools keeps the essentials within reach.

Screenshots

OneTRS Easy4 screens
Report Shield4 screens

Verdict

The call

The clearest difference is update cadence: Report Shield at every 4 days against OneTRS Easy's every 3 months. OneTRS Easy's advantage is iOS requirement (13.0 vs 16.4). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

OneTRS Easy ships an update every 3 months, Report Shield every 4 days. The most recent releases landed on September 19, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 7 level
OneTRS Easy versus Report Shield: the parameters behind the verdict, then further details
ParameterOneTRS EasyReport Shield
PriceFreeFree
Rating5.0 (1 ratings) — better—
Number of ratings1 — better—
Update frequencyEvery 3 monthsEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better16.4
Further details — not scored
Size56 MB59 MB
Age rating4+17+
DeveloperTidal Wave Telecom, Inc.Sperling Ventures LLC

In-app purchases

None

OneTRS Easy

No in-app purchases

None

Report Shield

No in-app purchases

Questions

Is OneTRS Easy free?
OneTRS Easy is free to download, with no in-app purchases.
Is Report Shield free?
Report Shield is free to download, with no in-app purchases.
Do OneTRS Easy or Report Shield have ads?
Neither OneTRS Easy nor Report Shield shows ads.
Which is updated more often, OneTRS Easy or Report Shield?
OneTRS Easy ships an update every 3 months, and Report Shield every 4 days. Most recently, OneTRS Easy was updated on September 19, 2026 and Report Shield on October 31, 2026.

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