Parth UCS vs Dialer Agent

ARIA's Parth UCS application is designed to streamline calls, leads, customer interactions, and data tracking for call center businesses. Offering an intuitive and user-friendly interface. With powerful features, you can efficiently manage tasks such as adding and managing calls, leads, tracking, scheduling callbacks, and analyzing performance metrics. Key Features: Lead Management: Effortlessly add and manage leads, ensuring you stay on top of every potential opportunity. Call Tracking & Dialing: Directly call from the application and track every call status, disposition, and duration, ensuring complete visibility of a communication with lead details. Call History: View a detailed call history, including call outcomes and follow-up actions. This will help you stay organized and improve future interactions. Callback Scheduling: Schedule and manage callbacks with ease, ensuring no lead is forgotten. Data Saving & Transfer: Save important data like mobile numbers, dispositions, call statuses, and transfer it seamlessly across the system. Notifications & Alerts: Stay informed with real-time notifications about new activities, such as callbacks and lead updates. User Profile Management: Personalize your experience by managing your profile and staying up-to-date with your performance. Comprehensive Analytics: Monitor and analyze key performance metrics to track your success and identify areas of improvement.

BOL7 Agent Dialer is the mobile workspace for authorized call-center agents. Manage your daily outreach, track performance, and stay on top of every lead — from one clean, fast app. Built for agents who need to move fast: view assigned leads, place calls through your organization’s telephony routes, log outcomes, and schedule follow-ups without switching tools. KEY FEATURES • Agent Dashboard See today’s call stats, connect rate, and quick actions at a glance. Switch your status — Available, Busy, Break, or Offline — so your team always knows when you’re ready. • Lead Management Browse, search, and filter assigned leads. Open lead details, view contact info, and start a call with one tap. Import leads from CSV or contacts when your admin allows it. • Smart Calling Place outbound calls through SIP, SIM, or VoIP routes configured by your organization. Live call status updates keep you informed from dial to disconnect. • Call Disposition Log call outcomes immediately after each conversation — interested, callback, not interested, wrong number, and more — so your team’s data stays accurate. • Follow-ups & Callbacks Schedule and manage follow-up reminders. Overdue callbacks are highlighted so nothing slips through. • Campaigns View active campaigns, progress, and assigned lead pools tied to your outreach goals. • Call History & Reports Review past calls and export performance reports for your records. • Profile & Settings Update your profile, switch light/dark theme, and access help, terms, and privacy — all in one place. • Secure by Design Login is protected with JWT tokens stored in the device keychain. Business data stays on your organization’s backend — not on your phone. WHO IS THIS FOR? This app is for call-center agents who have been issued credentials by their organization. A valid BOL7 / company account is required to sign in. It is not a consumer dialer or a public phone app. REQUIREMENTS • Active agent account provided by your administrator • Internet connection • Your organization’s telephony backend must be configured and running SUPPORT Questions or access issues? Contact your administrator or reach us at support@bol7.com