InnoCaption Video vs TrueCaptions

InnoCaption Video brings fast, accurate live captioning to video calls. Designed specifically for the deaf and hard of hearing community, our free service makes sure you never miss a moment of connection with the people who matter most. WHY WE BUILT INNOCAPTION VIDEO Visual cues and lip-reading can make communication easier, but video calling platforms haven’t been built with accessibility in mind. InnoCaption Video fills the gap, providing an intuitive, familiar video call experience with always-on captions that make it easy to understand every word. KEY FEATURES FAST, ACCURATE CAPTIONS InnoCaption Video is powered by InnoCaption’s best-in-class AI captioning. Both sides can see the captions to help ensure accuracy. CAPTIONS ALWAYS ON With InnoCaption Video, captions stay onscreen for the entire call without disappearing or having to be manually toggled on. CUSTOMIZABLE SIZES To make captions more comfortable to read, the size of the caption window and text can be adjusted live on the call with simple touch controls. CALL ANYONE, ANYWHERE - App to app: Invite friends and family to download the app and connect with you for seamless calling. - Web links: Share one-time web links that let your contacts join video calls instantly through their browser. STREAM AUDIO TO HEARING DEVICES For easier listening, the call audio can be streamed directly to personal hearing devices like cochlear implants or hearing aids. NO COST TO USERS Individuals with hearing loss in the U.S. can make and receive free, unlimited video calls, funded by the FCC’s Telecommunications Relay Services Fund. PRIVATE & SECURE Your privacy is our priority. Our strict privacy and operations protocols are regulated and audited by the FCC, and your calls are 100% confidential. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund. InnoCaption Video is designed for individuals with hearing loss and can also be used by friends and family when staying connected to them.

See every word your callers say. Finally, phone calls you can fully follow. TrueCaptions puts real-time captions on every call – so you never miss a word that matters, whether it's your doctor, your family, or your bank. WHAT YOU GET • Real-time captions with under 250ms delay • One-tap calling – no complicated setup • Adjust text size, color and contrast to your comfort • 100% AI-powered – no operators, completely private • Works on your phone – no extra hardware needed FREE FOR ELIGIBLE USERS Expected to be available at no cost through the FCC's TRS program. No monthly fees. No hidden charges. Available in the United States only. Federal law prohibits anyone but registered users with hearing loss from using IP Captioned Telephone Service with captions turned on. Questions? Call 800-637-0077 or visit truecaptions.com