Hamster mega app vs inBOX by CERQLE

VIDO by Hamster is one app for everything around you. Order food for delivery or pickup, shop groceries, beauty, pet supplies, flowers and gifts from local stores, book a table at your favorite restaurant, and earn rewards every time you buy. DISCOVER Browse shops and restaurants by category – Food, Groceries, Pet Shops, Beauty, Shops, Flowers & Gifts – or search for exactly what you need. Sort by nearest, top rated or current offers, and save your favorites for next time. ORDER Build your cart from any store, add special instructions, choose delivery or pickup, and pay securely. Track every order from the moment it is placed until it reaches your door. RESERVE Book a table in seconds: pick the restaurant, date, time and number of guests, add a note, and get confirmation straight in the app. SCAN & PAY Scan a QR code at the table to see the menu and order without waiting, and top up your in-app wallet for quick checkout. REWARDS & OFFERS Collect loyalty points and redeem promotions from the places you shop at most. YOUR ACCOUNT Sign in with your phone number to save delivery addresses, view your order and reservation history, manage notifications, and delete your account at any time from the Profile screen. VIDO is built and operated by Hamster POS (Vido S.A.R.L.), the platform that powers the stores and restaurants you see in the app, so menus, prices and availability are always up to date. Questions or feedback? Visit https://hamsterpos.com or write to info@hamsterpos.com.

Cerqle is an AI-powered omnichannel customer support platform that brings all your customer conversations into a single, collaborative workspace. Deliver instant replies, streamline team workflows, and scale your support effortlessly. Key Features: Unified Shared Inbox: Consolidate direct messages, social channels, and emails into one clear queue. Eliminate tab-switching and ensure no customer message is missed. Smart AI Agents: Train custom AI assistants on your docs, FAQs, and product catalogs to provide accurate, brand-aligned answers 24/7. No-Code Automations: Build visual workflows to automatically route incoming conversations, tag inquiries, and trigger handoffs to the right team members. Built-in CRM: Access complete contact histories, custom fields, and segmentation directly inside the chat timeline. Real-Time Analytics: Monitor first-reply times, agent productivity, message volumes, and resolution rates with live reporting dashboards. Empower your support, sales, and marketing teams to resolve conversations faster and turn inquiries into loyal customers.