Echo Route vs Handled Calls

Echo Route is the AI receptionist that answers every call for your business - so you never miss a customer again. Answer 24/7. Book appointments. Filter spam. Route urgent calls to your phone. Echo Route handles the calls you miss (or all of them), speaks in your brand's voice, and texts the caller a booking link when they're ready to act. What Echo Route does: - Answers every call with your hours, FAQs, and tone - Captures caller info, reason for calling, and urgency - Sends instant call summaries, transcripts, and recordings - Flags hot leads, takes messages, and blocks spam - Works on existing numbers with no new hardware or porting The mobile app: - Inbox of every call, sorted by status - Full transcript and recording for every call - Agent tuning for hours, greeting, voice, FAQs, and message rules - Phone number, call routing, and fallback management - Push notifications for calls that need attention Built for small businesses that run on phone calls. Setup takes under two minutes. Cancel anytime. Questions? support@echoroute.ai

Handled Calls helps plumbers, HVAC contractors, electricians, roofers, and other home service businesses turn missed and after-hours calls into clear next steps. When you can’t answer, your virtual receptionist can handle the call, capture the customer’s issue, address, urgency, and booking needs, and organize everything in a mobile dashboard. STAY ON TOP OF EVERY OPPORTUNITY • Get notified when a new call needs attention • Review recordings, transcripts, summaries, and lead details • See urgent callbacks and next actions at a glance • Separate real opportunities from spam and routine calls MOVE WORK FORWARD • Schedule appointments and manage jobs • Keep customer details and communication history together • Track booking, payment, and review follow-up MAKE CALL HANDLING FIT YOUR BUSINESS • Set business hours, services, service area, and availability • Review call-handling instructions and availability • Choose when calls go to the virtual receptionist, ring you first, or go to voicemail • Invite team members with role-based access A Handled Calls account is required. Call-answering is not active until your number has been activated and call forwarding is connected. Handled Calls is not an emergency dispatch service.