Velaro Workspace vs Colloqui CRM

Velaro is the mobile companion app for Velaro support agents — stay connected to your customers wherever you are. MANAGE CONVERSATIONS ON THE GO • View your full inbox: Active, Queue, and Resolved conversations in one place • Accept conversations from the queue and take ownership instantly • Send and receive messages in real time with full conversation history • Resolve conversations and close tickets directly from your phone REAL-TIME NOTIFICATIONS • Instant push notifications for new conversations and incoming messages • Never miss a customer waiting in queue • Badges and previews keep you informed at a glance TEAM COLLABORATION • See which conversations are assigned to your team • Filter by channel, team, and conversation status • View bot-handled conversations and take over when needed AGENT STATUS CONTROL • Set your availability status (Available, Busy, Away, or custom statuses) • Custom statuses with emoji support configured by your administrator • Status syncs instantly across web and mobile WORKS WITH YOUR WORKSPACE • Full support for Web Chat, SMS, Email, WhatsApp, and social channels • Synchronized with the Velaro web app in real time • Secure login via your organization's identity provider SECURE & ENTERPRISE-READY • Multi-factor authentication supported • End-to-end encrypted token storage using device secure enclave • Biometric authentication (Face ID / Touch ID) for quick access Velaro requires an active Velaro account. Contact your administrator or visit velaro.com to learn more.

Colloqui CRM is the native mobile client for your self-hosted Colloqui CRM server. Connect the app to your own server and take your entire CRM with you. Because you run the server, your customer data stays entirely under your control — the app is simply a fast, native window into it. FEATURES • People, Companies, Leads, and Opportunities — browse, search, filter, and edit your records with a native, responsive interface. • Full history on every record — notes, emails, calls, texts, calendar events, and activity, merged into one timeline. • Company view — see everyone at a company and their complete correspondence in one place. • Pipeline board — track opportunities across your sales stages. • Tasks and reminders — stay on top of follow-ups, with optional push notifications delivered by your own server. • Two-factor authentication, secure on-device storage, and a private, self-hosted architecture. Colloqui CRM requires a Colloqui CRM server. It is a client for that server, not a standalone product.