FireOps HQ vs Central Dispatch CAD

FireOps HQ is the operations platform built for wildland firefighting crews. Manage crews, track incidents, monitor fleet status, and keep your operations organized from the field. Features Crew Management Track personnel, roles, and availability in real time. Fleet Tracking Monitor equipment and vehicle status across incidents. Incident Management Create incidents, assign resources, and maintain visibility across operations. Shift Tracking Capture and manage shift data to support operational workflows. Built for the Field Designed for speed, clarity, and reliability in demanding environments. FireOps HQ helps reduce manual tracking, improve coordination, and keep your team aligned across incidents.

Central Dispatch is the officer companion app for agencies running the Central Dispatch system. It puts time-critical calls for service in your pocket and keeps your whole team coordinated during a response. When a dispatcher — or the automated dispatch system — creates a call, the assigned on-duty officers get an immediate alert with the call type, location, caller details, and summary. Officers respond with a tap and keep dispatch and teammates updated in real time. Features: • Instant dispatch alerts — receive new calls for service the moment they're created, even when your phone is locked. • One-tap status updates — Acknowledge, Respond, Arrive, and Complete, so dispatch always knows where the response stands. • Live team map — see where every on-duty officer in your agency is during a call. • Field notes and evidence — add notes and attach photos or video directly to the call record. • Secure sign-in — email-link or password sign-in, with all data scoped to your agency. Central Dispatch is provided to officers by their dispatch agency. An active agency account is required to sign in. Location: while you are signed in and on duty, Central Dispatch shares your location with your dispatchers and on-duty teammates so the team can coordinate during calls. Location sharing stops when you sign out.