Comparison

Customer Service Keyboard vs Rectfly

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Customer Service Keyboard

Features
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Customer Service Keyboard is a third-party iOS keyboard for support teams. Save your most-used replies once, then send them with a single tap inside any chat box. KEY FEATURES Ā· Phrase library: create, categorize, and organize reply templates in the app Ā· One-tap insert: bring up the keyboard in any text field and tap to send Ā· Fast search: find the right phrase instantly by keyword Ā· Backup: import/export everything as JSON to move phrases between devices PRIVACY: LOCAL ONLY Ā· NO NETWORK Ā· NO UPLOADS Your phrases live only on your device. The app and keyboard make no network calls, upload nothing, and collect no input. No analytics SDKs. Full Access is used solely to read the phrase library you created on this device — what you type in other apps is never sent anywhere. WHO IT'S FOR E-commerce support, community managers, and after-sales teams — anyone who sends the same replies again and again on mobile. GET STARTED 1. Enable "Customer Service Keyboard" in Settings → General → Keyboard 2. Long-press the globe key in any chat box to switch to it 3. Turn on "Allow Full Access" to read and send your phrases Requires iOS 16 or later.

About

Rectfly

Read full description

Rectfly is a Chinese pinyin keyboard that fixes your typos. Hit a nearby key, miss one or press an extra one, and you still get the word you meant. It can fix a whole sentence at once. Layouts • Full Pinyin • Shuangpin: Xiaohe (Flypy), Ziranma, Microsoft, Sogou, Ziguang, Intelligent ABC, Pinyin Jiajia and GB • Every layout corrects typos Features • Simplified and Traditional Chinese (Taiwan, Hong Kong), plus English with correction and completion • Learns your words, and you can view or delete them • Import Sogou, Rime and Gboard dictionaries, iPhone Text Replacements and names from Contacts • Clipboard that recognizes codes, phone numbers and links • Custom phrases, dates and times, emoji • Themes, accent colors, a background photo and adjustable keyboard size Privacy • The keyboard does not use the network. Correction and learning stay on your iPhone. • No ads, no account. Requires iOS 26 or later.

Screenshots

Customer Service Keyboard4 screens
Rectfly4 screens

Verdict

The call

The clearest difference is update cadence: Rectfly at every 2 days against Customer Service Keyboard's fortnightly. Customer Service Keyboard's advantage is iOS requirement (16.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price Ā· Rating Ā· Positive reviews Ā· Number of ratings Ā· Update frequency Ā· Ads Ā· In-app purchases Ā· Monetization Ā· Best chart rank Ā· Devices Ā· Requires iOS

CostPrice Ā· In-app purchases Ā· Ads Ā· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Customer Service Keyboard ships an update fortnightly, Rectfly every 2 days. The most recent releases landed on November 5, 2026 and November 13, 2026 respectively.

Scorecard2 real differences Ā· 4 level
Customer Service Keyboard versus Rectfly: the parameters behind the verdict, then further details
ParameterCustomer Service KeyboardRectfly
PriceFreeFree
Update frequencyFortnightlyEvery 2 days — better
AdsNoNo
In-app purchasesNoNo
DevicesiPhoneiPhone
Requires iOS16.0 — better26.0
Further details — not scored
Size9 MB56 MB
Age rating4+4+
DeveloperEasyMetaYUCHEN LIU

In-app purchases

None

Customer Service Keyboard

No in-app purchases

None

Rectfly

No in-app purchases

Questions

Is Customer Service Keyboard free?
Customer Service Keyboard is free to download, with no in-app purchases.
Is Rectfly free?
Rectfly is free to download, with no in-app purchases.
Do Customer Service Keyboard or Rectfly have ads?
Neither Customer Service Keyboard nor Rectfly shows ads.
Which is updated more often, Customer Service Keyboard or Rectfly?
Customer Service Keyboard ships an update fortnightly, and Rectfly every 2 days. Most recently, Customer Service Keyboard was updated on November 5, 2026 and Rectfly on November 13, 2026.

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