Dewul vs Handled Calls

Never miss another call. Dewul is an AI receptionist that answers your business phone 24/7 — in English, Amharic, French and Spanish — so every caller reaches a warm, professional voice, even after hours. Dewul greets callers, answers questions from your own knowledge base, books and reschedules appointments, captures leads, and hands off to a human the moment a call needs you. This companion app puts your whole front desk in your pocket: • Live dashboard — calls answered and bookings made, at a glance • Call log with recordings and transcripts you can replay anytime • Bookings — see, confirm and manage every appointment Dewul takes • Receptionist setup — tune the greeting, voice, languages and knowledge • Phone numbers — view the lines Dewul answers • Alerts & escalations — get notified the instant a call needs a human • Team — see members and pending invites at a glance • Face ID unlock and secure sign-in Built for clinics, restaurants, law firms, salons and any small business that can't afford a missed call. Set Dewul up once and let it answer, qualify and book — around the clock, in your customers' language. An existing Dewul workspace is required to sign in.

Handled Calls helps plumbers, HVAC contractors, electricians, roofers, and other home service businesses turn missed and after-hours calls into clear next steps. When you can’t answer, your virtual receptionist can handle the call, capture the customer’s issue, address, urgency, and booking needs, and organize everything in a mobile dashboard. STAY ON TOP OF EVERY OPPORTUNITY • Get notified when a new call needs attention • Review recordings, transcripts, summaries, and lead details • See urgent callbacks and next actions at a glance • Separate real opportunities from spam and routine calls MOVE WORK FORWARD • Schedule appointments and manage jobs • Keep customer details and communication history together • Track booking, payment, and review follow-up MAKE CALL HANDLING FIT YOUR BUSINESS • Set business hours, services, service area, and availability • Review call-handling instructions and availability • Choose when calls go to the virtual receptionist, ring you first, or go to voicemail • Invite team members with role-based access A Handled Calls account is required. Call-answering is not active until your number has been activated and call forwarding is connected. Handled Calls is not an emergency dispatch service.