myne vs Pulse ID

myne — AI-Native CRM for F&B myne is the AI-native CRM built for food & beverage brands. Run your loyalty, customer engagement, and team's day-to-day from anywhere — with AI working alongside you to turn customer activity into action. myne puts your most-used tools on your iPhone and iPad and connects directly to your myne dashboard, so everything you manage on desktop comes with you, in real time. Whether you're on the floor, at the office, or between sites, your customer data stays within reach. KEY FEATURES • Customer Management — See customer profiles, loyalty status, and transaction history at a glance. • Conversations — Reply to customer messages and keep your inbox under control from anywhere. • Signals — Get real-time alerts when customers reach key moments — a first visit, a lapsing regular, a milestone worth celebrating — so your team can act at the right time. • AI Analysis — Let myne surface what's happening across your venues: trends, segments worth your attention, and clear, plain-language insights you can act on without digging through reports. • Automations — Monitor and manage the engagement workflows that keep guests coming back. • Loyalty Overview — Track rewards, tier progress, and redemptions as they happen. • Integrations — Works alongside your existing POS, e-commerce, and marketing tools. AI-NATIVE, NOT BOLTED ON myne is built around AI from the ground up. It doesn't just show you data — it tells you what it means. AI analysis turns guest activity into clear takeaways and suggested next steps, while Signals keep your team in the loop on the moments that matter most. Spend less time reading dashboards and more time growing repeat business. BUILT FOR F&B TEAMS From single venues to multi-site groups, myne is made for the operators and staff who run hospitality brands. Sign in securely with your existing myne account — no new credentials to create or remember.

Pulse ID is the multi-factor authentication (MFA) app from CyberSquad — fast, simple sign-in protection for your HorizonCloud desktop and Windows computers. When you sign in, Pulse ID sends a prompt straight to your phone. Approve or deny with a single tap — right from your lock screen or Apple Watch — protected by Face ID or your device passcode. WORKS WHERE YOU SIGN IN • HorizonCloud desktops — remote and in the office • Windows sign-ins — at your computer and over Remote Desktop FAST AND SIMPLE • One-tap Approve or Deny from the notification, lock screen or Apple Watch • See who is signing in and where before you approve • Requests expire automatically, so an old prompt can never be approved by mistake SECURE BY DESIGN • Every approval is protected by Face ID, Touch ID or your device passcode • Your phone is linked to your account with a secure, one-time enrolment QR code • Deny anything you didn't start — your IT team is alerted ALWAYS AVAILABLE • Built-in backup service: if the main service can't be reached, Pulse ID switches over automatically so you can keep signing in GETTING STARTED Pulse ID is provided by CyberSquad to the organisations we support. Your IT administrator will send you an enrolment link or QR code — scan it with your phone's camera and you're set up in under a minute. Need help? Contact your IT support team or CyberSquad at support@cybersquad.com.au.