Synapse vs BenchPro Testing

Buying or selling a used iPhone? Know what works before money changes hands. Synapse helps you test key iPhone hardware — including cameras, speakers, microphones, sensors, buttons, connectivity, and biometrics — then creates a clear pass/fail device report you can share with a buyer, seller, repair shop, or resale listing. QUICK CHECK — FREE Run a basic test in minutes. No purchase required. Tests include: • Display • Touchscreen • Rear camera • Wi-Fi • Bluetooth FULL DIAGNOSTIC Unlock the complete hardware test suite and generate a shareable device report. Full Diagnostic includes: • Front camera and flashlight • Video recording • Microphones and speakers • Proximity sensor • Motion sensors • Screen rotation • Face ID or Touch ID sensor check • Vibration motor • Volume, lock, and mute buttons • GPS / location accuracy • System integrity indicators • Shareable pass/fail report with device details DEVICE CHECKS Purchase Device Checks in the app and save them to your account. Available options: • Single Device Check • 3 Device Checks • 10 Device Checks Sign in with Apple or email to save your purchased Device Checks, view your remaining checks, and use them on this device or another signed-in device. KEY FEATURES • Free Quick Check • Full Diagnostic hardware testing • Shareable pass/fail device report • Device Checks saved to your account • View remaining Device Checks in your Profile • Useful for buying, selling, repairing, or verifying a used iPhone PRIVACY Synapse runs hardware tests on your device. Your account is used to save purchased Device Checks and help you access them across signed-in devices. Permissions may be requested for camera, microphone, location during GPS testing, motion sensors, Bluetooth, Face ID / Touch ID checks, and local network features when needed. Apple, iPhone, Face ID, and Touch ID are trademarks of Apple Inc.

BenchPro Tester is the companion app used alongside Bench Pro repair shop diagnostic stations. When you bring your phone in for service or a trade-in evaluation, your technician connects it over USB and this app walks through a complete guided hardware check — results are sent straight to the shop's diagnostic report. WHAT IT CHECKS • Screen — dead pixel and display check • Touch screen — full coverage test • Multi-touch — simultaneous finger detection • Front and rear camera • Speaker and earpiece • Top and bottom microphone • Vibration / haptics • Physical buttons • Charging port • Flashlight • Proximity sensor • Wi-Fi and Bluetooth radios • GPS • Gyroscope • Battery health (real load test, not just a snapshot reading) HOW IT WORKS Plug your phone into the shop's diagnostic computer with a USB cable. This app opens automatically and walks you through each test with clear on-screen instructions — tap Pass, Fail, or Skip as you go. No account, no sign-up, no data entry required. No cable handy, or a port that won't connect? The app also supports a hand-tested mode your technician can use directly on the shop computer, so a diagnostic can still be completed without a working USB connection. WHO IT'S FOR This app is intended for use at a participating repair shop running Bench Pro Tech Station — it isn't a general consumer diagnostic tool and has no functionality on its own outside of that pairing. PRIVACY Test results are sent only to the shop's own computer over your temporary USB/local connection — nothing is uploaded to Bench Pro's servers or any third party, and no account or personal information is required to use the app.