来旺出海SCRM vs WA小译

来旺出海SCRM 是为跨境电商卖家打造的客服消息管理与实时翻译助手。你在电脑上登录自己的客服账号收发消息，手机端随时随地跟进，不错过任何一位海外客户。 主要功能： • 消息集中管理：把与客户的往来消息集中在一处，按会话清晰呈现，随时回复。 • 实时翻译：收到的外语消息自动译成中文，你用中文回复、自动译成客户语言，沟通零障碍。 • 标签与分组：给客户打标签（重点客户、待跟进…），快速筛选、分类跟进。 • 快捷回复：常用话术一键发送，团队话术统一管理，提升响应效率。 • 多账号总览：查看各客服账号的在线状态，团队协作一目了然。 • 消息提醒：新消息实时通知，重要客户不遗漏。 适用人群：做跨境生意、需要高效管理海外客户日常客服沟通的卖家与客服团队。 注：本 App 需配合电脑端客户端使用，你在电脑上登录并管理自己的账号，手机端用于随时跟进。

WA Translator is a WhatsApp translation assistant built for export traders and cross-border sellers. REAL-TIME CHAT TRANSLATION • Incoming messages are translated into your language, shown with the original • Type in Chinese and send it in your customer's language with one tap • Set a translation language per chat; multiple translation engines AI REPLY SUGGESTIONS • Get 3 natural replies based on the conversation • Choose a direction: product intro, small talk, closing the deal, follow-up • Customize prompts and phrases for your industry LIVE CALL SUBTITLES • See live subtitles and translation for both sides during WhatsApp voice calls • Free minutes every month; minute packs never expire CUSTOMER FOLLOW-UP • Track stage, quotes, deals and follow-up notes for each customer • Follow-up reminders; data is saved in the cloud and stays when you switch phones MORE • Quick replies, contact aliases synced to WhatsApp, voice-to-text • One account across phone, browser extension and Windows / macOS desktop apps ABOUT SUBSCRIPTIONS • WA Translator offers Basic and Pro auto-renewable subscriptions (1 month, 3 months, 1 year). Prices are shown in the app. • Payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. • Manage or cancel anytime in Settings > [your name] > Subscriptions. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://waxiaoyi.com/privacy.html Note: WA Translator is an independent third-party tool that works alongside WhatsApp. It is not affiliated with WhatsApp LLC or Meta Platforms. Translations are provided by third-party machine translation services and are for reference only.