NWEC vs My Helena
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NWEC
Manage your utility account with ease. Access account details, view bills and balances, make payments, and report outages. Stay connected through social media and receive important notifications.
- Account management
- Bill viewing and payment
- Payment location finder
- Alert and reminder scheduling
- Push notifications
- Outage reporting
- Social media connection
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, view and report outages and stay connected with us via facebook and twitter. Nearly everything you can do from our "Online Account Portal" can now be handled instantly whether you're at home, at work, or on the go.
My Helena
Connect with your city government to report infrastructure issues and get real-time information on city services. This platform helps residents stay informed and engaged with their local community.
- Real-time city information
- Report infrastructure issues
- Connect with city government
- Stay informed on services
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My Helena is a real-time platform for city residents to get information and report issues about city infrastructure and services. Download today and get connected with your city government.
Screenshots
Verdict
The clearest difference is review sentiment: My Helena at 100% against NWEC's 0%. My Helena also leads on rating (3.8 vs 3.0). NWEC's advantage is update cadence (every 5 months vs every 18 months) and ratings volume (17 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Helena holds the better App Store score, 3.8 against 3.0. Both are backed by a comparable volume of ratings — 17 and 4 respectively. Written reviews point the same way: 0% of NWEC's written reviews are positive against 100% of My Helena's.
NWEC ships an update every 5 months, My Helena every 18 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | NWEC | My Helena |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (17 ratings) | 3.8 (4 ratings) — better |
| Positive reviews | 0.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 17 — better | 4 |
| Update frequency | Every 5 months — better | Every 18 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 | 12.0 |
| Further details — not scored | ||
| Size | 174 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Northwestern Electric Cooperative, Inc. | City of Helena |
Customer experience
NWEC
My Helena
In-app purchases
NWEC
No in-app purchases
My Helena
No in-app purchases
