Comparison

Jim2 vs TicketPoint

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

Jim2

This business app extends the functionality of Jim2 Business Engine to mobile devices. It allows sales, service, and management personnel to access real-time data, manage tasks, create quotes and orders, and track business activities while on the go.

Highlights
  • Real-time stock levels and account balances
  • Create quotes and orders
  • Manage and update jobs
  • Access customer details and contact information
  • Track and charge for on-site and travel time
  • Capture client signatures
  • Input service meter reads
Features
Read full description

Welcome to Jim2 Mobile – the innovative mobile app that takes Jim2 Business Engine out on the road with you. IDEAL FOR: β€’ Sales people, who can check real time stock levels and account balances, and create quotes and orders without having to return to the office β€’ Technicians and service people have their tasks for the day at their fingertips β€’ Managers and owners to keep in touch with what’s happening in real-time FEATURES OF JIM2 MOBILE: β€’ Today: Access all the tasks and information you need for the day, in one place β€’ Email: Send and receive business emails from directly within the app, all linked to the relevant job/order, lead/quote, customer, or transaction β€’ Jobs and Orders: Assign, manage and update jobs or sales orders β€’ Schedule: Easily keep track of meetings and business appointments β€’ CardFiles: Customer details and contact information at your fingertips β€’ Leads and Quotes: Create quotes, view saved quote lists, and follow up leads β€’ Stock: Check current stock levels on the spot, and easily select or add stock on the go β€’ Documents: Open brochures, factsheets, manuals and more. Ready to email to customers and prospects β€’ Signatures: Capture a client's signature on the spot, and see the newly signed document automatically saved in Jim2 β€’ Timers: Inbuilt timers help track and charge for every hour of on-site and travel time β€’ Managed Print Services: Easily input Service Meter Reads, and track yieldable items β€’ Saved lists match those already set up in Jim2 client β€’ Quickly login with Face ID, Touch ID, or save a 4 digit PIN code USE Jim2 Mobile requires an active subscription to Jim2 Business Engine (cloud or on premises).

About

TicketPoint

A helpdesk ticketing system designed to streamline support operations. It integrates with ICE software to manage customer inquiries efficiently.

Highlights
  • Helpdesk ticketing system
  • ICE software integration
  • Streamlined support operations
  • Customer inquiry management
Features
Read full description

Helpdesk ticketing system that integrated with ICE software.

Screenshots

Jim24 screens
TicketPoint4 screens

Verdict

The call

The clearest difference is review sentiment: Jim2 at 50% against TicketPoint's 0%. Jim2 also leads on iOS requirement (7.1 vs 15.0). TicketPoint's advantage is update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Jim2 ships an update every 2 months, TicketPoint monthly. The most recent releases landed on September 9, 2026 and June 1, 2026 respectively.

Scorecard3 real differences Β· 5 level
Jim2 versus TicketPoint: the parameters behind the verdict, then further details
ParameterJim2TicketPoint
PriceFreeFree
Positive reviews50.0% of reviews β€” better0.0% of reviews
Update frequencyEvery 2 monthsMonthly β€” better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod β€” betteriPhone, iPod
Requires iOS7.1 β€” better15.0
Further details β€” not scored
Size107 MB29 MB
Age rating4+4+
DeveloperHappen Business Pty LimitedSignature Software Pty Ltd

Customer experience

Jim2

Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

TicketPoint

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Jim2

No in-app purchases

None

TicketPoint

No in-app purchases

Questions

Is Jim2 free?
Jim2 is free to download, with no in-app purchases.
Is TicketPoint free?
TicketPoint is free to download, with no in-app purchases.
Do Jim2 or TicketPoint have ads?
Neither Jim2 nor TicketPoint shows ads.
Which is updated more often, Jim2 or TicketPoint?
Jim2 ships an update every 2 months, and TicketPoint monthly. Most recently, Jim2 was updated on September 9, 2026 and TicketPoint on June 1, 2026.

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