Comparison

Smartphone Connect vs Video Intercom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartphone Connect

Transform your smartphone into an extension of your Panasonic DECT cordless phone system. Make and receive landline calls, manage answering machine messages, and access your call logs from anywhere in your home via Wi-Fi.

Highlights
  • Make/receive landline calls
  • Intercom calls
  • Play answering machine messages
  • Check call log
  • Copy smartphone contacts
  • Transfer landline calls
Features
Read full description

Your Smartphone can be an additional home telephone! [Smartphone Connect] is free and easy-to-use application for Panasonic DECT Cordless Telephone(KX-PRW110/PRW120/PRW130). Wherever you are in your home, you can control Panasonic DECT Cordless Telephone with your smartphone/tablet by installing [Smartphone Connect] application over your wireless network (Wi-Fi). [Main Features] - Making and receiving calls using your landline - Making and receiving intercom calls - Playing answering system messages - Checking your call log - Copying contacts from your smartphone to your phone system - Transferring landline calls between your smartphone and your handsets This App supports KX-PRW110/PRW120/PRW130 only.

About

Video Intercom

This app allows you to answer visitors and unlock electric locks remotely using your smartphone. It requires a compatible Panasonic video intercom system and a Wi-Fi connection to function.

Highlights
  • Answer visitors remotely
  • Monitor entrance
  • Receive device notifications
  • Unlock electric locks
  • Smartphone integration
Read full description

Description [Overview] This is an application that you can use in conjunction with video intercom made by Panasonic. You can answer to visitors by using the smartphone in the house. If the electric lock is connected, you can also unlock it. [Preparation before use] In order to use this application, you must have a Wi-Fi router and a smart phone compatible video intercom made by Panasonic. - Compatible Products VL-SVN511 [Major features] - You can answer to visitors by using smartphone! - You can monitor the entrance by using smartphone! - You can receive notifications from the devices(intercom, sensor and etc.) connected with the main monitor in smartphone! - You can unlock the electric lock in smartphone! [Attention] - This application is not available alone. - This application is not available on the smartphone non-compatible video intercom. - This application is available only when the smartphone is connected to Wi-Fi. - To answering to the call of the visitor, it is necessary to launch the application. - This application is exclusively used for Panasonic intercom VL-SVN511. - This application does not work with intercom of other product numbers other than VL-SVN511. - Please be sure to check the corresponding product number of your use before download it. - Support and compensation other than corresponding product number cannot be applied. - SVN 511 is not on sale in the United States. [Supported OS] iOS 15.0 or later Parts of this product use open source software supplied based on the relevant conditions of the Free Software Foundation's LGPLs and other conditions. Please read all license information and copyright notices related to the open source software used by this product. At least three years from delivery of products, Panasonic Entertainment & Communication Co., Ltd. will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under the LGPL and MPL. Please refer to the developer's website and use contact form or telephone number on that page if you have any questions or inquiries to get associated source code described above.

Screenshots

Smartphone Connect4 screens
Video Intercom4 screens

Verdict

The call

The clearest difference is rating: Smartphone Connect at 2.7 against Video Intercom's 1.5. Smartphone Connect also leads on review sentiment (19% vs 8%) and iOS requirement (9.0 vs 15.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smartphone Connect holds the better App Store score, 2.7 against 1.5. Both are backed by a comparable volume of ratings — 21 and 11 respectively. Written reviews point the same way: 19% of Smartphone Connect's written reviews are positive against 8% of Video Intercom's.

UpkeepUpdate frequency

Smartphone Connect ships an update every 4 months, Video Intercom every 7 months. The most recent releases landed on September 23, 2026 and September 6, 2026 respectively.

Scorecard3 real differences · 7 level
Smartphone Connect versus Video Intercom: the parameters behind the verdict, then further details
ParameterSmartphone ConnectVideo Intercom
PriceFreeFree
Rating2.7 (21 ratings) — better1.5 (11 ratings)
Positive reviews19.1% of reviews — better8.3% of reviews
Number of ratings21 — better11
Update frequencyEvery 4 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS9.0 — better15.0
Further details — not scored
Size17 MB15 MB
Age rating4+4+
DeveloperPANASONIC ENTERTAINMENT & COMMUNICATION CO., LTD.Panasonic Connect Co., Ltd.

Customer experience

Smartphone Connect

All ratings21 ratings
Positive33.3%
Neutral14.3%
Negative52.4%
Written reviews356 reviews
Positive19.1%
Neutral12.6%
Negative68.3%

Video Intercom

All ratings11 ratings
Positive9.1%
Neutral9.1%
Negative81.8%
Written reviews24 reviews
Positive8.3%
Neutral4.2%
Negative87.5%

Bugs and requests

Smartphone Connect

Reported bugs

20 issues
  • Call log crashes app when opened
  • App fails to request microphone permissions on iOS 12+
  • App fails to request contact access permissions on iOS 12+
  • Frequent disconnection from base unit
  • Keyboard overlay blocks dialing interface
Show 15 more
  • CarPlay audio interference and forced switching
  • Call history screen flashes then fails
  • App crashes when accessing answering machine
  • Connection drops when switching WiFi networks
  • Incoming call notifications not working reliably
  • Sound quality issues and audio lag during calls
  • App crashes when uploading contacts
  • Caller cannot hear user despite user hearing caller
  • App stops working after iOS updates
  • Unreliable reconnection upon returning home
  • Ring tone settings not applying to incoming calls
  • App loses connection and requires restart
  • Call answer button intermittently unresponsive
  • Contacts stored in international format not recognized
  • App interference with Apple TV music playback

Requested features

15 requests
  • Remote access to calls and answering machine outside WiFi network
  • Push notification support for incoming calls
  • Landscape orientation support for iPad
  • Custom ringtone and wallpaper selection
  • Speakerphone mode toggle
Show 10 more
  • Answer calls from lock screen
  • Call blocking functionality
  • Caller number search/lookup integration
  • Better answering machine settings and playback controls
  • Ability to control which WiFi networks app searches on
  • Internal calling between multiple smartphones
  • MacOS app version
  • Bluetooth earphone support
  • Modern UI/UX redesign
  • Number format handling for international dialing

Video Intercom

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Smartphone Connect

No in-app purchases

None

Video Intercom

No in-app purchases

Questions

Is Smartphone Connect free?
Smartphone Connect is free to download, with no in-app purchases.
Is Video Intercom free?
Video Intercom is free to download, with no in-app purchases.
Which has better reviews, Smartphone Connect or Video Intercom?
Smartphone Connect is rated higher. Smartphone Connect averages 2.7 out of 5 from 21 ratings, while Video Intercom averages 1.5 from 11 ratings.
Do Smartphone Connect or Video Intercom have ads?
Neither Smartphone Connect nor Video Intercom shows ads.
Which is updated more often, Smartphone Connect or Video Intercom?
Smartphone Connect ships an update every 4 months, and Video Intercom every 7 months. Most recently, Smartphone Connect was updated on September 23, 2026 and Video Intercom on September 6, 2026.

Other comparisons