Comparison

FirstWatch vs Pinnacle EMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FirstWatch

Provides real-time public safety and health performance data for emergency services and public health teams. Monitor key metrics, receive automated alerts, and gain situational awareness through interactive dashboards and mapping features.

Highlights
  • Real-time dashboards
  • Situational awareness
  • Response time monitoring
  • Automated alerting
  • Regional data aggregation
  • Event mapping
Features
Read full description

Near real-time public safety and public health performance, operational and clinical compliance data at your finger-tips via your iPad, that’s FirstWatch! 911, EMS, Fire, Law Enforcement and Public Health teams across the USA & Canada count on FirstWatch every day, as we monitor CAD, ProQA, ePCR, RMS and Hospital data in real-time, automatically. The ability to understand and correct a problem in real-time saves time, money and keeps your team informed. This App is intended for use by authorized FirstWatch clients. If you are not an authorized user, you will not be able to access the system. Real-Time Dashboards for: Situational Awareness Response Times & KPIs Clinical and Operational Performance Automated Alerting Regional Data Aggregation & Sharing Bioterrorism Pandemic/Public Health Surveillance Key Features: Gauge Drilldown – Drill into each individual gauge for a more in-depth trigger summary, including a link to view the full trigger via the FirstWatch system in your web browser. Trigger Listing – Self-select to view the status of your performance based or trend based triggers. Alert History – View a complete alert summary including the time each alert was sent. Event Listing – Dynamically sized event listing for each individual trigger. Mapping – Event locations plotted out using Apple maps. Performance based triggers use red and green pins to represent events occurring within or outside of the set standard. Quick-Access Function Keys – Quickly launch your FirstWatch Workspace, trigger (such as your hospital transport status dashboard) or any URL on your Safari browser. Upon downloading this application, all triggers you are currently subscribed to will automatically load into the App and be made available for you to set up in your mobile dashboard however you like. Your mobile carrier’s data rates may apply.

About

Pinnacle EMS

Features
Read full description

DISCOVER for yourself why Pinnacle is consistently described as the year's top event for EMS executives, chiefs and managers. More than just another conference, Pinnacle lets you understand innovative ideas. Network with experts and peers alike. And come home with strategies and tools you can implement in your organization. This app offers event content and an app-based guide for Pinnacle EMS Leadership Forum, complete with: -Entire agenda -Exhibit floor plan -Sponsor listings -Attendee networking -Faculty listings

Screenshots

Pinnacle EMS3 screens

Verdict

The call

The clearest difference is iOS requirement: FirstWatch at 15.6 against Pinnacle EMS's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

FirstWatch ships an update every 3 months, Pinnacle EMS every 5 months. The most recent releases landed on June 7, 2026 and July 17, 2026 respectively.

Scorecard1 real difference · 9 level
FirstWatch versus Pinnacle EMS: the parameters behind the verdict, then further details
ParameterFirstWatchPinnacle EMS
PriceFreeFree
Rating3.7 (3 ratings) — better—
Positive reviews50.0% of reviews—
Number of ratings3 — better—
Update frequencyEvery 3 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPadiPhone, iPad — better
Requires iOS15.6 — better17.0
Further details — not scored
Size8 MB68 MB
Age rating17+17+
DeveloperFirstWatch Solutions, Inc.Fitch & Associates, LLC

In-app purchases

None

FirstWatch

No in-app purchases

None

Pinnacle EMS

No in-app purchases

Questions

Is FirstWatch free?
FirstWatch is free to download, with no in-app purchases.
Is Pinnacle EMS free?
Pinnacle EMS is free to download, with no in-app purchases.
Do FirstWatch or Pinnacle EMS have ads?
Neither FirstWatch nor Pinnacle EMS shows ads.
Which is updated more often, FirstWatch or Pinnacle EMS?
FirstWatch ships an update every 3 months, and Pinnacle EMS every 5 months. Most recently, FirstWatch was updated on June 7, 2026 and Pinnacle EMS on July 17, 2026.

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