SEC³URE Mobile App vs ReferralZen

SEC³URE Companion Mobile App By IntelliCentrics This companion mobile app makes it even easier for you to access and support every hospital you visit. From the convenience of your mobile device: Check the status at each of your healthcare facilities, snap a picture and upload documents for verification, add new facilities as you visit, and accept facility policies “on the go.” MONITOR YOUR STATUS • Identify compliance status by facility • View outstanding policies by facility • View outstanding credentials by facility • Check REPScore • Know before you go EASILY PERFORM KEY TASKS • Use your camera phone to snap images and upload documents for verification by IntelliCentrics • Edit your profile photo • Receive proof document updates • • Check into facilities remotely and receive an electronic badge on your mobile device (for participating facilities) • Check out of facilities remotely (for participating facilities) • Dispute negative REPScore events FACILITY ACCESS • Access nationwide database of hospitals • Easily add and delete facilities you visit • Read and accept facility policies before you visit • View all of your facilities on a map • Get directions via the Maps application IMPORTANT NOTE FROM THE DEVELOPERS: If you have any questions, feedback or suggestions, please contact us directly at (817) SEC3URE (732-3873) or CustomerService.US@IntelliCentrics.com. About IntelliCentrics, Inc. For more than ten years, at more than 10,000 unique locations of care across six countries, the SEC3URE technology platform has been making it easier for vendors and their representatives to meet hospital regulations—all on a single instance of software. IntelliCentrics’ CVO is fully Certified by NCQA for 11 out of 11 verification services.

ReferralZen puts your agency's referral cases in the hands of the people who move them: referral representatives, intake, clinical and coverage teams. It is the mobile companion to the ReferralZen referral workspace used by skilled home care agencies. A referral is never one document. Face sheet, orders, notes, insurance card and discharge summary arrive by fax, email and portal at different times, and several people touch each case. ReferralZen reads each document as it lands, keeps one current picture of the case, states what is missing and shows who it is waiting on. Your team decides what is ready. What you can do in the app Cases. See the referrals assigned to you and the ones you follow, with status, open holds and time since receipt. Open a case for the documents and conversation behind the status. Holds. Each failed check is a hold with its reason, the page it came from and an owner: consult order missing or not a valid HHO, demographics incomplete, insurance card missing, patient not eligible, address outside the service area. A hold blocks acceptance without blocking everything else, and it lifts on its own when the missing piece arrives. Coverage. See whether the address is inside your service area and whether a nurse is available before you call the facility back. Conversation. Questions, decisions and follow-ups stay with the case, so intake, clinical, coverage and the rep work from one page instead of a text thread. Documents. View every page in the case. Photograph a signed order or a face sheet at the facility and upload it; it joins the case and is filed by type. Search. Find any patient, case or document in your agency by name. Notifications. Get an alert when a hold lifts, a message arrives or a case is assigned to you. Push notifications carry no patient information; the details wait inside the app. Built for PHI ReferralZen is HIPAA-ready and operates a SOC 2-aligned control environment. Data is encrypted in transit and at rest, access is role-based, and every view, edit and acceptance is logged. No patient data is used to train AI models. A business associate agreement is signed with your agency before any PHI moves. Who it is for ReferralZen is used by home care agencies. You need an account from your agency to sign in; there is no self-service sign-up in the app, and it is not intended for patients or families. Ask your administrator for access, or visit referralzen.com to learn about ReferralZen for your agency. ReferralZen is built by Capella Solutions.