MightyCall Classic vs Dharma Platform

Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile Designed with small business owners and their teams in mind, MightyCall Mobile helps you monitor and manage omnichannel communications. No matter where you are, you’ll be alerted to new requests and be able to respond from your phone or reassign the task to a colleague. It’s like having your very own call center in your pocket. With the MightyCall Mobile App you can: * Get alerts - when new customer requests arrive * View customer requests – with omnichannel coverage in a single activity queue * Quickly assign requests - to yourself or a staff member with a swipe * View request details – with a single touch * Track next steps - by adding comments to a request * Immediately respond - using native applications like email or phone calls * Update your address book - with a customer’s contact info * Complete requests - with the push of a button * Monitor progress – ensuring that opportunities don’t fall through the cracks Download and install the free iOS application to get access to MightyCall features on-the-go.

Dharma Platform allows users anywhere, anytime to collect, manage, and share field information in real time. Whether you’re tracking patients, taking polls, or testing a new product, the mobile application makes it easy to gather information, online or off. Once collected, it’s seamlessly synced to the Dharma web portal, where trends can be viewed, staff tracked, and data exported for further analysis. Using Dharma Platform on mobile is simple, with logical workflows and simple color cues to let you know if a form is incomplete - no prior experience needed. The app can be used to collect both longitudinal/trend series information (tracked over time) and cross-sectional data. And if you need to pause, don’t worry - incomplete forms are stored until you return. **Please note that you must have a Dharma Platform account in order to use the mobile application.**