Garage Gurus vs TechApp by Shop

SmartChoice™ Mobile is now Garage Gurus™! The Garage Gurus app powered by Federal-Mogul Motorparts helps automotive service providers improve shop efficiency and enhance customer service by providing real-time communication of the diagnosis, repair recommendation and status of their vehicle’s repair. Key Features: •Find the right part quickly and accurately •Communicate with your customers in an effective and professional manner •Get product features, news and service tips easily •Get answers from Federal-Mogul Motorparts professionals with the push of a button Look-up by VIN Scan •Looking up parts for your customer’s vehicle is now faster and easier thanks to Garage Gurus innovative VIN Scan technology. Look-up by License Plate •Find parts fast by using Garage Gurus license plate look-up! Look-up by Application •Garage Gurus offers a faster, more accurate and convenient way to look up vehicle applications by year, make and model as well as specific part number/interchange. Send Inspection Results •Save time! You can instantly send your customers their vehicle inspection results along with multiple photos showing any worn parts and your complete repair estimate. The customer is able to view on their mobile device or desktop and respond instantly via email or callback buttons to ask questions and/or authorize the repair. Product Information •As a leading global manufacturer, Federal-Mogul Motorparts portfolio of trusted brands provides you with the latest innovations for complete vehicle repair solutions. Reference the Product Information Library for technical information and latest news. Chat With a Pro •Technical questions? “Chat With a Pro” automatically connects you by phone or e-mail to the ASE Certified Garage Gurus on-call who are ready to assist you with your installation or product questions. Available Monday through Thursday, 8:30 a.m. to 5:30 p.m. and Friday, 8:30 a.m. to 5:00 p.m. Eastern Time.

TechApp by Shop-Ware is the only native mobile application crafted with technicians' feedback. It syncs seamlessly with Shop-Ware, an all-in-one cloud-based shop management system that enables automotive repair shops to manage and grow their business. With TechApp’s intuitive and user-friendly interface, technicians can carry out their work directly at the vehicle, streamlining the repair process and enabling customers to get back on the road faster. Download TechApp by Shop-Ware for increased productivity and streamlined communication between technicians, service advisors, and shop customers. Included in the app: * Easily view summary of work, drill into detailed information while performing services, track job progress in real-time, and keep a detailed record of all findings right from one centralized location. * Swiping to the right, techs can easily mark an inspection item green. Swiping left will allow the technician to select yellow or red status, directing the tech to the Findings screen where they can record their findings and add images and/or videos to provide context. * Integrated with the device's native camera, technicians have the full functionality of the phone's camera features to capture the clearest picture from the darkest corner of the undercarriage. * Mark up pictures to show where the issue is and write text explaining it. * Share findings with customers using Shop-Ware’s integrated Digital Vehicle Experience (DVX) — car owners will receive a clear presentation of the work that you have done on their vehicle, along with any urgent repairs and maintenance recommendations prioritized by service advisors. * Receive approvals faster by giving the customer a clear understanding of the priority and urgency of each recommendation. Shop customers are able to quickly approve or decline services without extensive guidance from service advisors. This saves time and showcases the shop’s expertise to their customers. TechApp by Shop-Ware is available on both iOS and iPadOS devices, enabling technicians to work where they are most efficient - directly at the vehicle. DOWNLOAD THE APP TODAY.