Avius Surveys vs Candour

Measure customer satisfaction with real-time surveys. Collect valuable insights to improve response and resolution times, and build a loyal customer base. • Give your customers and employees a voice • Instant alerts notify you of any issues • Allow customers to take surveys in the language of their choice • Monitor and compare results with real-time reporting • Make data-driven decisions Avius Surveys are designed to match your brand. Our knowledgeable team will ensure your survey questions provide you with useful feedback and insights.

You run an independent venue. You know your regulars by name. You make better coffee, better food, better atmosphere than the chain down the road. But the chain has the app. The loyalty card on every customer's phone. The menu that updates the moment a price changes. The polished system for collecting Google reviews. None of which you have the budget - or the IT department - to build yourself. Candour changes that. LOYALTY IN THEIR DIGITAL WALLET A stamp card straight to their phone's wallet, sitting next to their boarding pass and bank card. When they walk past your door on a Tuesday lunchtime, your card surfaces on their lock screen. "Two more stamps for a free flat white." They weren't planning to come in. Now they are. Independents running Digital Wallet loyalty see roughly 18% higher spend per visit from enrolled customers. MORE 5-STAR REVIEWS, WITHOUT ASKING Happy customers get a gentle nudge to your Google reviews page. Not begged, not bribed - asked once, at the moment they're glad they came in. Your rating climbs. Your search ranking climbs with it. HONEST FEEDBACK BEFORE IT BECOMES A 1-STAR The unhappy customer reaches you first - not Google, not Tripadvisor. A cold latte, a slow waiter, music too loud - a notification straight to your phone tonight. Fix it. Comp the next coffee. Save the review you'd never have seen coming. YOUR MENUS, UPDATED IN SECONDS Change a price, drop an item, swap breakfast for lunch - done in seconds, live on every table. Snap a photo of your existing menu and Candour builds the digital version for you. UK allergen labelling on every dish. ONE-TAP WI-FI The same tap that opens your menu connects the phone to your Wi-Fi. No password chalked on a board. No "what's the code?" fifty times a day. WHY THIS WORKS WHEN EVERY OTHER QR CODE DOESN'T A QR code on a table that just says "join our loyalty programme" gets ignored. So does "leave us a review". Customers don't tap codes that only ask them for something. They tap codes that give them something. That's why Candour leads with what your customers actually want - the menu, the Wi-Fi. Once they've tapped, the loyalty card is offered, the review prompt finds the right moment, the private feedback channel stays open. The engine that grows your business runs quietly underneath a menu and a Wi-Fi connection - the two things every customer reaches for anyway. The chains just lost their advantage. MADE FOR INDEPENDENTS Made for cafés, pubs, brunch spots, restaurants, bakeries, and bars. The independents who already make it better than the chain down the road. Now with the customer-relationship layer to match. Effortless. App-free. Terms of use: https://candour.app/terms Privacy policy: https://candour.app/privacy