Avius Surveys vs Surveyapp Manager

Measure customer satisfaction with real-time surveys. Collect valuable insights to improve response and resolution times, and build a loyal customer base. • Give your customers and employees a voice • Instant alerts notify you of any issues • Allow customers to take surveys in the language of their choice • Monitor and compare results with real-time reporting • Make data-driven decisions Avius Surveys are designed to match your brand. Our knowledgeable team will ensure your survey questions provide you with useful feedback and insights.

Surveyapp Manager brings all your survey insights and team collaboration in one place so you can act on feedback instantly and make changes to your service. Whether you are a large enterprise or a small business, Surveyapp Manager is perfect to keep your pulse on Customer and Employee experience. Use Surveyapp Manager to: Focus on what's important View KPIs generated by your surveys such as NPS (Net Promoter Score), CSAT Score (Customer Satisfaction Score), eNPS (Employee Net Promoter Score) etc in real-time. Get real-time notifications for critical updates Receive real-time push notifications (alerts) when service levels dip. For example, when employee morale drops in the workplace, or when there is an issue resolving a customer complaint, or attention to cleanliness is needed in a washroom. Address pain points Communicate with your team and easily prioritise and assign tickets to relevant staff members based on alerts, with our built in case management system. Increase individual accountability and resolve issues with a proper paper trail. Continue your conversation on other platforms Easy case management integration with Slack and Microsoft Teams, so any update you make to a ticket is automatically reflected in these platforms and vice versa.  Live feedback View survey responses for all your surveys as they come in. Advanced filters allow you to  review subsets of your data so you can hone in on problem areas.  Make better data-driven decisions Easily analyse survey data, spot trends and track performance with our helpful visual charts and graphs.