Survtapp vs Surveyapp Manager

Survtapp turns your iPad or iPhone into a complete field data-collection kit — one that keeps working when the internet doesn't. Phones too, with every feature intact. Build your form on the web, open it on the tablet, and collect. In a basement trade show, a rural clinic, a construction site or a moving vehicle, responses are written to the device first and uploaded when you choose. Nothing waits on a signal, and nothing is lost if you never get one. WORKS FULLY OFFLINE Collect for hours or days with no connection. Every response is saved on the device the moment it's completed. Tap Sync when you're back online and the queue uploads in the background. A response is never held hostage by a bad network — if an upload fails it stays queued and retries. It is never discarded. ENCRYPTED ON YOUR DEVICE A response waiting to sync is not sitting in the clear. The answers, photos, signatures, notes and location are encrypted on the device until they upload, and your sign-in is held in the system keychain. If a tablet is lost between the site and the office, the work on it is protected. BUILT FOR REAL FIELD WORK • Skip logic and branching, so respondents only see what applies to them • Photo, signature and initials capture • Barcode and QR scanning • GPS location stamped at collection time • Contact forms and welcome screens • Waivers and consent forms signed on screen KIOSK MODE Hand the tablet to a respondent and let them complete the form themselves. Kiosk mode locks the app to that one form, so nobody wanders into your account, your other forms or the rest of the device. Made for reception desks, booths and unattended stands. EVENT LEAD CAPTURE Scan attendee badges at your booth and capture qualified leads in seconds, with notes attached while the conversation is still fresh. Works offline like everything else — scan all day on venue Wi-Fi that barely functions, and sync when you get back to the hotel. REVIEW AND EXPORT See everything collected on the device, check what is still queued, and export to CSV. Responses sync to your Survtapp Web account where your team can report on them. SEVEN LANGUAGES English, French, German, Spanish, Portuguese, Hindi and Japanese — with dates, numbers and layout localised, not just the words. DATA HOSTED IN CANADA Survtapp's infrastructure runs in Canada. Responses travel over TLS, and sensitive fields are encrypted on our servers as well as on your device. WHO USES SURVTAPP Market researchers and field interviewers • Exhibitors and event teams • Non-profits running programme evaluation • Clinics and health workers • Inspectors and auditors • Anyone who has watched a web form lose an hour of work to a dead zone GETTING STARTED A Survtapp Web account is required to build forms and receive synced responses. Create one free at www.survtapp.com or from the app, then sign in and start collecting. Questions? support@survtapp.com

Surveyapp Manager brings all your survey insights and team collaboration in one place so you can act on feedback instantly and make changes to your service. Whether you are a large enterprise or a small business, Surveyapp Manager is perfect to keep your pulse on Customer and Employee experience. Use Surveyapp Manager to: Focus on what's important View KPIs generated by your surveys such as NPS (Net Promoter Score), CSAT Score (Customer Satisfaction Score), eNPS (Employee Net Promoter Score) etc in real-time. Get real-time notifications for critical updates Receive real-time push notifications (alerts) when service levels dip. For example, when employee morale drops in the workplace, or when there is an issue resolving a customer complaint, or attention to cleanliness is needed in a washroom. Address pain points Communicate with your team and easily prioritise and assign tickets to relevant staff members based on alerts, with our built in case management system. Increase individual accountability and resolve issues with a proper paper trail. Continue your conversation on other platforms Easy case management integration with Slack and Microsoft Teams, so any update you make to a ticket is automatically reflected in these platforms and vice versa.  Live feedback View survey responses for all your surveys as they come in. Advanced filters allow you to  review subsets of your data so you can hone in on problem areas.  Make better data-driven decisions Easily analyse survey data, spot trends and track performance with our helpful visual charts and graphs.