HotSOS Mobile vs KNOW Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HotSOS Mobile
Empower hotel staff with a mobile solution for service and facilities management. Access service orders, perform inspections, and manage operations on the go to enhance guest stays.
- Service order management
- Guestroom inspections
- Public space inspections
- Role-based access
- On-the-go operations management
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HotSOS Mobile extends Amadeus' award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones. HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective. Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations.... The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go. Please contact hospitality.support@amadeus.com to inquire more about Amadeus' innovative hotel solutions.
KNOW Mobile
This application provides hotel managers and supervisors with a consolidated mobile view of service and operational data. It offers real-time updates, job entry, and the ability to add attachments and pictures directly from the device.
- Real-time notifications and updates
- Sleek revamped look
- Easier job/glitch entry and execution
- Add attachments and remarks to jobs
- Add staff and guest pictures
- Enhanced multi-property functionality
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KNOW Mobile is the sleek, consolidated mobile view of the Service and Glitch application.. The intuitive KNOW Mobile app gives hotel managers and supervisors access to real-time hotel operational data with mobile features including: • Real-Time Notifications and Updates • New Sleek Revamped Look • Easier Job/Glitch Entry and Execution • Add Attachments and Remarks to Open Jobs • Add Staff and Guest Pictures Directly from the app • Enhanced Multi-property Functionality
Screenshots
Verdict
The clearest difference is ratings volume: HotSOS Mobile at 58 against KNOW Mobile's 8. HotSOS Mobile also leads on iOS requirement (12.0 vs 15.6). KNOW Mobile's advantage is update cadence (every 2 months vs every 4 months). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KNOW Mobile holds the better App Store score, 2.8 against 2.6. That said, the two scores are not equally well evidenced: HotSOS Mobile has 58 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 4% of HotSOS Mobile's written reviews are positive against 0% of KNOW Mobile's, so the app with the better star average is not the one people write more warmly about.
HotSOS Mobile ships an update every 4 months, KNOW Mobile every 2 months. The most recent releases landed on September 24, 2026 and June 28, 2026 respectively.
| Parameter | HotSOS Mobile | KNOW Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (58 ratings) | 2.8 (8 ratings) — better |
| Positive reviews | 4.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 58 — better | 8 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 7 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | MTech | Knowcross Ltd |
Customer experience
HotSOS Mobile
KNOW Mobile
In-app purchases
HotSOS Mobile
No in-app purchases
KNOW Mobile
No in-app purchases
Questions
Is HotSOS Mobile free?
Is KNOW Mobile free?
Which has better reviews, HotSOS Mobile or KNOW Mobile?
Do HotSOS Mobile or KNOW Mobile have ads?
Which is updated more often, HotSOS Mobile or KNOW Mobile?
Other comparisons
